Customer Ratings & Reviews
- Model:
- EP-PN920TWEGUS
- SKU:
- 4363800
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.
This summary was generated by AI based on customer reviews.
No struggle with plugging your phone at night
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great not having to worry about connecting your phone but it takes a while to fully charge even though i got the fast charge charger.
No, I would not recommend this to a friendAll right
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. But won’t charge my Galaxy Active watch and the material on top catches too much dust
No, I would not recommend this to a friendNot so great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as great as I thought it would be. Doesn't charge as fast as a wall charger and I didn't expect it to come with a cord that you have to plug into the wall, which in my opinion defeats the purpose. It's also incredibly sensitive; your phone has to be right in the center of the charging pad to work. If for some reason it's knocked even an inch away it won't charge. My cat likes to mess with it, so it doesn't really work well for me.
No, I would not recommend this to a friendEhhh!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the galaxy s7, this charger does not always work when you place your phone on it. Save money and just use the fast charger by itself.
No, I would not recommend this to a friend- Pros mentioned:Charging speed
Very slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is advertised as fast, but it is not. The regular charging cord does a better job.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sara, I apologize that this charger is not working as fast as it was advertised. If you are still having issues with this unit, we would be more than happy to assist you. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Stops charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will place my phone on it and it will work well for about 10 minutes and then it will disconnect the charge and not reconnect
No, I would not recommend this to a friendDisappointing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this charger for myself after buying one for husband. Have to be uber careful when placing it on the dock for it to charge. Oftentimes I place it and have to move it 2-4 times before it 'clicks' and starts charging, very frustrating. Wish I would have returned it and kept with my old fashioned cord, now too late to return it. Be careful if you buy it and be mindful so you don't mistakenly think your phone is charging.
No, I would not recommend this to a friend- Cons mentioned:Placement
Doesn’t always work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very touchy charger. Doesn’t always charge! You have to move phone several times!
No, I would not recommend this to a friend Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device worked for my Samsung S8+. It does not work if you have a metal plate for magnetic mounts in the way.
No, I would not recommend this to a friendCharger
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowly gets the job done. Which means continue use your regular wall charger for better results
No, I would not recommend this to a friendNot as good as I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to lay your phone on it perfect for it to charge. Tried to charge overnight, woke up with it completely dead
No, I would not recommend this to a friendCharges too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, charges my Galaxy S8+ slower than the original charger that was supplied with the phone. So I plan to return it.
No, I would not recommend this to a friendOk item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item supposed to be quick charge wireless charger. It takes longer then the actual plug in one. Not worth the money at best buy.
No, I would not recommend this to a friendCharger is really slow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to make sure your phone is charging. The charger does not always hold a good charge and you just wasted 3 hours.
No, I would not recommend this to a friendOkay wireless charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung fast wireless charger I have purchased. It does not seem to charge as fast as my old one.
I would recommend this to a friend- Pros mentioned:Charging speed
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger that came with my phone charged my phone quicker.
No, I would not recommend this to a friend Average
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for a while, but you have to have your phone on it just right. Okay for the price.
No, I would not recommend this to a friendMakes charging a breeze
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife's phone won't charge with this but mine works perfectly. We have the same phone sup I don't know why
I would recommend this to a friendGood but beware of phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldnt use on my phone because apparently the case was too thick to allow for charging. Do not buy if you have a thick case.
No, I would not recommend this to a friendSlow charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was convenient because I did not have to worry about damaging my charging cable, but it charged really slow.
No, I would not recommend this to a friend