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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 16,612 reviews
  • Rated 3 out of 5 stars

    Not feeling so great but useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never experienced fast charging compare to wall charger, they say it's 1.4x times faster, but i don't think so.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t mastered the secret to setting the phone on the charger so it works. Get it right sometimes. Charger is slow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Case slows it down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product is good but I have an OTTER Box Defender cover that I believe is slowing the charge down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed being it is a Samsung product it does not stay connected and does not fast charge like it should

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed fast charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a Galaxy6...needed new charger. i dont know why they stopped selling it. this charges as slow as knock off ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    will charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to leave and not have to worry about tripping over a cord...if that's a concern...works on 8's...through a case...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept but it takes a long time to charge my phone, I don't know if having a case on the phone slows the process.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but it's only been 3 days you need to have for one month to see how good it is you can't judge it within 2-3 days

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    works occasionally

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with an s7, with a case, so I knew I may have problems. I put the phone on and it starts charging, go back a minute later and the light is flashing, that means it's not charging. It takes about 10 minutes to get it to start charging. The charging coil must be tiny. I put my phone on the wireless charger, in my car, and it charges perfectly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It charges , but anything but fast .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charge will charge your phone but takes all day to charge your phone unless you put it in airplane mode .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this with my Galaxy 8+ I thought it would be great. After plugging it in I realized it takes up more room on the nightstand than just having the phone wire. I also have problems with it charging. When I put it down it shows it charging but stops in about a minute. I have an Otterbox case so this may affect it but I have talked to others with the same problem even without the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works when it wants to. You have to have it exactly right or it won’t work. It’s a very picky device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok it slow to charge though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow charging but it works. Very slow at charging. I dont have much to say about it but it a charger

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charges OK, but placement is critical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to place the phone on it precisely or it doesn't charge. The next version has a larger sweet spot.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work with phone in phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wireless charger for my boys, but they both have ottorbox phone cases on them and I found that NO wireless charger works with ottorbox phone cases on the phones. You would have to remove the phones from their cases in order to use, and with 2 boys, this is NOT happening. Very disappointed. Not the chargers fault. Issue with charging with cash ON!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like plugging in my phone charges faster than on the pad.. Hard to charge if you have any type of case on the phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair Item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a fair item considering that isn't completely wireless, yes you can charge your phone wireless but the 9W fast charge still gotta be connected to the wall.. I mean than why not better just a charger?... guess for business places or just to call it wireless not much sense on my opinion and I opened more than a month after I bought it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy I caught it on sale but had to return because I felt that it took too long to charge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item took way way too long to charge the phone. I ended up returning it to the store, and buying the original charger.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wont recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with a case on it. When take the case off it usually works. Sometimes it just stops charging.

    No, I would not recommend this to a friend