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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 789 Showing 15,761-15,780 of 16,612 reviews
  • Rated 3 out of 5 stars

    lovin it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very fast but serves the purpose for my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but does not work if you have a case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not useful...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot be used on an iPhone with the Apple stock case attached. I don't want to have to take the case off and on each time I need to recharge. I'd much rather like to be able to charge on-the-go, which you can do with a cable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No faster than a cord.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless charger has to stay plugged in to the wall and your phone has to stay directly on the wireless charger so you can't touch or use it while chargining. I got this for free when I bought my phone, used it twice and probably won't use it again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works if you want to take your phone out of the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this product did charge my phone , it did not charge it as well as if you just had plugged it into a wall It was really annoying that I had to take my phone case off of my phone every single time I wanted to charge it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Alignment

    Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does not work well. When placing the phone on the base, you have to keep moving it until it line up properly and connect. The charging is super slow, even thou it states fast charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice, but make sure your phone is on it correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews before I purchased this, and thought how hard can it be to have it charge the phone.. It isn't as simple as just sitting the phone on top of it. You have to make sure its on just right, or it wont work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't really get the point...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offered to me free with my phone but it charges a lot slower than a classic charging set up and it's not really wireless... The charger still has to be plugged in... Just don't get the point, definitely happy I didn't pay for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 1 out of 5 stars

    unit stopped charging in a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this wireless charger for my Note 5. Worked great for a week, however, then it stopped working. Returned to best buy for a refund. Bought another brand (cheaper) and it works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm really unhappy with this thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get it to consistently charge no matter what I try. I reboot phone several times, it will flash on the charger, say it's charging then just abruptly stop charging. I've returned one already for the same reason and come to conclusion they are just not worth the effort. Save yourself the headache. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it charges and sometimes it doesn't.I have a Outer protective cover on it and it seems like that interferes. I have placed the phone on the pad, it reacts like it is charging but when I come down in the morning it didn't charge at all. Frustrating. It is just easier to plug in - then you know it is really charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges when it wants too, I place it on there and if the charger doesn't pick up the detection of the battery, it starts to blink and doesn't charge, you have to be moving it around so you can get it to charge

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger was not at all what I thought. I needed a wireless charging port, this is not. Does not connect with phone in protective case. Disappointing to say the least

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I upgraded to the Galaxy S7. Needless to say I ended up returning it. The device took far too long to charge my phone. The standard wall charger charged much faster.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is sooooo slow at charging. Sometimes it stops charging in the middle of the night. I have to set it on there and adjust it a few times before it will connect and start to charge. Sorry I bought it and wasted my money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just barely works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung wireless charger does in charge my S8+, BUT if you have a case on your phone like I do(a Otterbox defender) it didn't work as well and it does take a lot longer for a fast charging device. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Design flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung S6 edge and if it does not set on the charger just right it will not charge. If it gets bumped a littletter when you start charging it stops and your phone does not get charged. I returned this product back for a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems with this charger from day 1. It very rarely charges, pausing frequently or will not even start to charge. I was told that it would charge even in the case as long as I line the phone up correctly. I hate it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges very slow for a wireless charger. I have the galaxy note 9 and the charger cord that came with the phone charges much faster than the wireless charger. Maybe should invest in a stronger charger..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger moves too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not very impress with the product. I did not like the fact that it kept moving around so I couldn't charge my phone while sleeping. It also did not charge the phone as quickly as a regular charger.

    No, I would not recommend this to a friend