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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 791 Showing 15,801-15,820 of 16,612 reviews
  • Rated 2 out of 5 stars

    Not happy with wireless charger.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too excited about the wireless charging pad. Need to keep pad charged by a cord. Same as using a corded charger for phone. Over priced. Not worth $21. Better off with $4 charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this charger to anyone. Whenever I place my phone on the charger exactly the way the instructions say to it will light up blue to show it is charging and about 10 seconds later it starts blinking and my phone says pending charge. No matter what I do it continues to blink and my phone wont charge. The only reason I haven't returned it is because my Mother threw the receipt away. Don't buy this charger its a waist of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of the fast charging claim. This item does not charge my phone any faster than the regular cord that came with it. In fact, it is slower to me. I wouldn't recommend this to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device charges phone slow and also is very difficult to even place to even get a charge. It takes a while just to gain correct placement just to charge my phone. I would not buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Inconsistently charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base will blink and not charge phone after a few mins of phone being on charger. Happens every time. Readjusting phone helps, but have to keep checking to make sure it's charging.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Wrong charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this charger for my Samsung Galaxy s6 but only fast charges for the S6 Edge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger worked fine for the 1st couple months, then it stopped. I had to call Samsung directly since the Best Buy return policy days had expired. Currently waiting on new one to arrive from Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth wasting money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with my phone and am glad I didn't pay for it or I would of taken it back, charging is extremely slow, takes 5 hours plus to charge my new S8+ and most of the time the phone only charges for a few minutes before it stops charging, not sure if it is faulty or just slow but after a couple of weeks of using it I wont be wasting time with it any more

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slick but not strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the slick easy look of this charger but I gave it several trials and it couldn’t charge the phone good enough. Slow and not too well through a typical phone case protector.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works somewhat well. Had a lot of problems with my Galaxy S6 from the new update. Needed faster charging. Store Clerk insisted this was faster than the one that came out when the S6 did. It isn't

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Most finicky annoying thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it charges fast after you fight it to get the exact placement it will allow in order to begin charging. I can't tell you how many times I've went to bed with it charging and wake up to it blinking cuz it wasn't charging anymore somehow. Sometimes I have to pick up my phone and put it back on the charger 1mm different 20 times before it stays charging. So annoying. Wish I could return this piece of junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Often does not recognize phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about this and it worked great for a few days. Now, it sometimes doesn't recognize the phone and has lost all charge overnight a copule of times when I thought it was charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for being a fast charger there is nothing fast about it. I can plug in the wall charger that came with my phone and charge a whole lot faster. Phone gets very hot as well while on the charger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It does work but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger works but I had to remove my case in order to get the charge to connect. It is very inconvenient because my case on my phone isn't even that thick to begin with.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has to be perfectly centered and if you have a lifeproof or similar case forget about it. Nothing like waking up for work and your phone stopped charging at night.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base always need a to be plugged in to charge your phone. I thought it asked as a portable/wireless charger. Also if you have a case on your phone, it doesn't always charge your phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this as it took forever charging my phone. I even tried taking the case off of the phone but it really didn't make much of a difference. I'm sticking with the wired charger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better luck with cords

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this thing for about a week and a half and it doesn't charge my phone all the time. Most of the time I end up unplugging the cord and plugging it directly into the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 1 out of 5 stars

    A bust. Doesn't "fast charge"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging is no faster than regular charger. Standard charger that comes with the Samsung Galaxy s7 is much faster than the wireless fast charger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It did not charge fast at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my charging port would not work on my Galaxy 6. It was going to take a few days for my new phone to be sent to me. It did charge the phone but it was not fast at all.

    No, I would not recommend this to a friend