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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 792 Showing 15,821-15,840 of 16,612 reviews
  • Rated 2 out of 5 stars

    Charger for phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly doesn't charge fast enough for phone. Takes to long. Would rather use a fast charger for my phone. Or a new up to date wireless charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inconsistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my new S10. Never worked consistently, and when it did it didn't charge as fast as advertised or even as fast as when the phone was plugged. Can't tell you how frustrating it was to see it charging for 10 minutes and then the moment my back was turned it would stop and I wouldn't know until 8 hours later when I needed my phone. And then it was a very slow charge so I might as well as used my fast charger on the cord to get a better result. Ended up returning super disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the product but we bought this specifically for the galaxy note 7 and and since it was recalled have not been able to use since because it's only compatible with a few phones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fast but not fast enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would charge my s7 within 30mins but it took more than an hour and forty-five minutes.nice and convinient but not fast enough for me. Standard charger was faster and alot cheaper.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Fast, but doesn't work well with case on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is very fast, but I have been having trouble getting it to recognize that my phone is on it unless I take the case off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh! Not as impressed as I'd hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to avoid the typical damage to charging port that happens after time, so was excited to use this. It didn't charge effectively, sometimes failing to charge even though after one time of this happening, I was careful to check that it had a connection at first.left me with an unchanged phone 2 mornings and the heat output from the connection made me nervous. Returned it. Hope they wI'll improve the science behindo this, for future models.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gimmicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is mostly a gimmick. The charger that came with s8 charges WAY faster. Plus, you can't really use your phone while it charges. I just see it as a solution to an imaginary problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a wireless charger, but it seems as though everytime I put the phone on the charger, I have to re-adjust it many times for it to charge. Not happy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave this to my son for christmas. It does not charge well takes forever to charge. he is very unhappy with it he has a samsung s7 so should work like a charm. very disapointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone has a cover and I always sped a lot of time trying to figure how to put my phone in the right position to get charged!! I don't want to have to take out my cover every night!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst gadget I've ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to charge wirelessly and not have to worry about damaging the port for charging as I use my phone for business and traveling. Have Otter box and set my phone on the charger and it starts to charge once I get the phone battery and charger aligned. Works for 30-60 seconds and then disconnects charging. I've only got it yo actually charge my phone 3 times in 4 weeks .taking it back today. Totally useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as cool as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be cool to just be able to set my phone on this charging pad instead of having to plug it in. Well, I have to remove my phone from its case in order for the charger to work. I have also had times where the phone didn't charge at all because I guess you have to make sure the phone is on the pad in a specific area. Also, it doesn't seem to charge as quickly as if I just plug my phone in the traditional way.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work with my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The website said it was compatable with my phone and it wasn't. It was free though so I can't complain too much. I gave it to my dad because it worked with his phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can Do Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the Fast Charger very much, even though I got it as a piece of a bundle when I purchased my phone. I think it's not as bulky to just charge the phone with the USB cord.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for another option to charge your device on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter if I've charged it and it is completely charged, it does not work as a wireless portable charger. The convenience of the idea was nice, but sadly I am disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Should not be used for charging any Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried numerous failed attempts at charging my phone. Consequently, after repeatedly trying every which way to place my phone on the "magical" charging spot, confidently I can officially state..."there is absolutely No "magical" or any other ways to successfully utilize this for charging. In conclusion, waste of time and money. Furthermore, I don't recomend anyone in the future from purchasing this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not consistently work right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suspect Best Buy had recently reduced the price on this charger, perhaps because it had been returned. It sometimes works great, but is not dependable all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Just plug it in...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a week. Started blinking blue and won't charger. I done all the troubleshooting available and will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT fast charge wirelessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This states it's a "fast charge" wireless charger - made by the same company that made the phone - yet it will NOT fast charge my Galaxy S8+ (nor will it charge any other Galaxy Sx phone that we've tried - and we've tried 6 of them). The phone fast charges just fine when plugged into the wall with the supplied charger, and this device will charge wirelessly - just not FAST charge wirelessly as advertiesed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alright if cords are a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the wireless charger less than 24hrs,and im ready to return already! After placing on the charger for 10min with my Hotspot on it charged 3%. Same test with a cord 6%...

    No, I would not recommend this to a friend