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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 793 Showing 15,841-15,860 of 16,612 reviews
  • Rated 2 out of 5 stars

    Wireless charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short time using this and it's okay. Not a fast changer like the one that comes with the phone. Will continue to use to see how long it lasts.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I did not have a good experience with wireless chargers. Had to return it twice to get one that worked and maybe it's me, but I dont recomend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great concept, bad product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am displeased with the performance of the Samsung - Fast Charge Wireless Charger. I put my phone on the charger at around 10pm one night, with battery life at 46%. I awoke to find the phone had not charged completely, it was at 32%. I checked to ensure the chord was inserted completely and it was. My entire family have used the Fast Charge Wireless Charger and the results were the same, slow to charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would of been great, if it worked right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with otterbox case, tried many different ways and options. Took out of case and it worked, but was very touchy and very slow charging, even though it said fast charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No faster than my regular charging pad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was no faster at charging my phone than my old charging pad. I compared it side by side with my old one and, even though it said it was fast charging, the time was the same. The Samsung rep at the store tried his phone and the phone would charge at the same rate as the slow charging pad. Also had problems with it not charging at all. I placed it down and after about 10 seconds it would start to blink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The phone has to be off to work most of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this charger st all. Have to place the phone on it over and over to get it to work then if it dont work. I have to turn the phone off so it can work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not charging my S9 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this fast charger with bonus points from bestbuy, it doesn't seem to work on my new S 9 plus but it works great on my boyfriend's older galaxy phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Isn't fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My regular charger that came with the actual phone is faster than the wireless. Best Buy price matched with Amazon. At least I'm not overpaying for something I'm rarely using.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not fast enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to charging with An Incipio ghost 110 15w charging base. This one seems like the hardware is better it's more straight forward but it is slow

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Little slow on the S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wireless charger for my S8. It is nowhere near as fast as plugging it in and it doesn't work at all if you have a case on the phone. I'm disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Gets hot quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one thinking that will charge the phone quick but not only charges super slow, gets hot very quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time & money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does eventually work, but only after placing & replacing the phone on the charger multiple times before it will acknowledge the presence of the phone. It was supposed to be a time saver, but it's just as easy to just plug it in to the regular charger and forget about this piece of junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's convenient but it chargers a bit slower than the actual travel charger that comes with the phone. Just my experience it might have been the charger and the phone battery

    I would recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to set the phone perfectly centered and then it only charges for about 15 minutes then stops!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not met expectations

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but this device did not charge my phone on a regular basis, very frustrating so had to go back to a hard connection to charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that wirelessly charging actually takes more time than plugging it in. Also, this device would be more handy if it didn't have to be plugged in for it to charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a generic wireless charger that I also bought from Best Buy. It is much better and quicker then the Samsung. Do not buy this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked off and on for a couple months then not at all. You would see the light think its working, then come back and it never fully charged.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not preferable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even it is mentioned as 9w fast charging, taking 1 hr more time to full charge than 9w charger connected. So it is not recommended to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    shouldnt of bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it dont work every time like it should, ive had it not charge then sometimes it will start to charge then it wont charge at all. worst samsung device ive ever owned.

    No, I would not recommend this to a friend