Customer Ratings & Reviews
- Model:
- EP-PN920TWEGUS
- SKU:
- 4363800
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.
This summary was generated by AI based on customer reviews.
Ok item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has to be placed on device just so. Also after fully charged phone will start running down so if you don't come to it immediately it will be dead.
No, I would not recommend this to a friendQuite disappointed!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too slow. It takes soooo much longer to charge the phone on this wireless charger than plugging it in the wall. Probably going to return it.
No, I would not recommend this to a friend- Cons mentioned:Heat
Gets very hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets very hot when it charges and wasnt able to return it cause it started doing it after 30 days.
No, I would not recommend this to a friend Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn’t work that well. You have to have the phone sitting in just the right spot. Ought one that was cheaper and it works much betterp
No, I would not recommend this to a friendwish it were better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it just stopped charging only had it 6 months. It was not overused or left plugged in no power surge and again warranty was of course LIMITED at the store. :(
No, I would not recommend this to a friendThis is not really wireless.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed that this "wireless" charger has to be connected to a power source to charge my phone. I don't call that wireless.
No, I would not recommend this to a friendNot fast charging for iPhone x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my iPhone X to save the charging port on the phone. It takes fooorrrreeevvveeerrrr to charge my phone on it. So not recommend it
No, I would not recommend this to a friend- Cons mentioned:Placement
NOT..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work as described. Had to place phone on it perfectly in order for it to work. I returned it after a week.
No, I would not recommend this to a friend disappointed in expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have the LED wallet type case for my galaxy S8 and it does not charge to good thru the case. i have to take it out the case which is a problem for me.
No, I would not recommend this to a friendI like not plugging it in.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger is ok. I like the idea of not plugging it in, but if you don't sit it on there JUST right it will be blinking blue and not charging
I would recommend this to a friendJust okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have placed my phone I. The charger and what was told to us was that it charges fast-not the truth had phone on for 20 minutes only went up 1%
No, I would not recommend this to a friendSamsung - 9W Fast Charge Wireless Charg
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frustrate product. It loses connect with phone constantly, I am always adjusting the phone to get a charge.
No, I would not recommend this to a friendVery slow charge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because it was a fast charger and took about 2 times what it takes to charge with regular fast charger wall charger. Would not recommend.
No, I would not recommend this to a friendDoes not work with iPhone 8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to try wireless charging with my iPhone 8 Plus so headed down to BestBuy to get a wireless charger. I didn't know much about wireless charging and what would work with my phone, but the BB employee assured me that this model would work with my phone. Well, guess what .... it doesn't work. I checked online after the purchase (my mistake) and this model is not "approved" by Apple for the iPhone8, so I need to head back and return it.
No, I would not recommend this to a friendFast charger not so fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung "fast charger" I've only had it for 2 and 1/2 months and it doesn't work anymore. Wish I could get a replacement.
No, I would not recommend this to a friendI don't think it charges fast enough for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really wireless if you have to plug it into an outlet. I charged the wireless charger over night and it took forever for my phone to charge on it.
No, I would not recommend this to a friendThis pad is temperamental
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it will say charging, it decides to "pause". I went to sleep with my phone on the charger, and woke up to 23%..how sway?
No, I would not recommend this to a friendSkip it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to buy the fast charging wireless charger. No more being tied down by a cord. Well, this FAST charger wasn't fast at all. Honestly, it felt more like a waste of money because i don't use it anymore. I tried it on a few different phones, and it charged them all slowly. It takes more than twice the amount of time as my regular cord.
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Amber, I understand your frustration with this charger. We would be happy to look into this for you. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Hard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took my case off and still had to move my phone around to get it to charge, left it charging all night and woke up with a 8%. Returned item
No, I would not recommend this to a friendOverrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to take my case off for it to work. It also seems to charge way slower than the standard charger. Just dont see the benefits of it.
No, I would not recommend this to a friend