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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 800 Showing 15,981-16,000 of 16,612 reviews
  • Rated 2 out of 5 stars

    Had Immediate Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't charging properly when I first opened it. I had to return and get another one. It was doing the same thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Does not work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item charges, but disconnects frequently, glad it was a free gift

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges very slow so if you are expecting fast charging i wouldn't buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung fast charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be renamed samsung slow charger.... Don't waste your time with this one... Better off plugging the phone in

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your phone has go be on there just right or it won't charge. If you don't check, your phone won't charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the $$$$$$$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not fast charge a Samsung S9. Best Buy employee sold me a product that does not fast charge. Better with a cable and adapter. Don't waste your $$$$$$ This is my second review of this product. Where is the best buy employee that is suppose to call for additional comments

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fast charger not very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very fast my old phone would charge fro 0 to 100% in bout an hour. This fast charger takes mom of 3 hours

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the old Samsung wireless charger also and it charges my phone about the same. This is not a fast charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok. Has trouble finding its way back home and can easily get caught in a corner

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Wireless Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 1 wireless charger and for some reason my Galaxy S8 would not charge and kept giving message "wireless charging paused". I returned and got a new Samsung wireless charger and it continues to do the same thing. My S8 will charge on a Belkin wireless charger with no problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Jfdmd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unpredictable charging device Have to check it is charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and time and just use the charging cable that came with your phone. This thing will charge your phone in about one and half to two hours you know "fast" called Samsung bout this well you can guess the "FAST" service I received from them. So please save you money and do not buy this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone has to be precisely positioned to charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s adequate for one phone and you have a couple of hours to wait for full charge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 1 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have your phone on it just right for it to charge it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned to the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Did not "fast" charge either of our phones. Returned to the store for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't use it with Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger won't work while my phone is in the Otter Box case so it's worthless to me. taking it out of the case negates any convenience this charger might offer. I'm certainly not going to go case-less all the time with a $600 phone.... Luckily, I got this for free, so it's not a total waste.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works at the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my wife and now she is already complaining it is not working correctly. Has not even been 2 months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for S10+

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work well for me. I ended up buying the dual charger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    All hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have the phone just right, otherwise your phone sits there all night and is dead the next day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't always connect. I plug it in and sometimes it doesn't want to connect. Super annoying.

    No, I would not recommend this to a friend