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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 804 Showing 16,061-16,080 of 16,612 reviews
  • Rated 2 out of 5 stars

    Great for charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great not to have wire on phone but doesn't charge very fast. Full charge takes over night.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t charge fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to change the charger due to connectivity. It doesn’t charge the cell fast

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not just plug my phone into the same plug I have to use for the "wireless" charger?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like it because it takes time to load my cell phone, there is nothing FAST.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging took too long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was supposed to be a fast charging, but I actually noticed its not as fast as it says

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "fast" charging station charges so slow that if the phone is still on, the battery depletes quicker than it charges. You're also not completely wireless as the station needs to be plugged in to "work" Recommend skipping this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cordless charger stopped working less than 2 weeks after receiving the device. Thankfully, Best Buy has great customer service and they did an In-store replacement with a different Samsung charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the fast charge wireless charger only a few times before returning it to Best Buy. It took longer to charge than the wired charger and one time it didn't seem to be charging at all. If it works for you, keep it but I wouldn't recommend it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says fast charger, but it's not at all fast, really disappointed with the product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This item is OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is says that is a fast charger but it takes almost 2 hours to charge your phone .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this for just the charging cable. The store associate found this as a return item and i got a good deal on it. But...i cannot charge my Samsung J7 with it. So i just use the cable to charge my phone. Cant use the rest.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it was ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just ehhh.. thought it would recharge quicker. Wouldn't buy another.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device worked great for a few months then it stopped working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some odd reason, this charger charges our new S9 and S9+ really slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was kinda forced to get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this in order to get a better deal for the Outterbox Defender I wanted.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    slow charging its 7.5W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its 7.5W take more time to charge my S8, sometimes it's not charging

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow for new phones. Newer phones need at least 15W.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pricey for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone slid off too easily, didn't stay put, so half the time it didn't even charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fast enough. It took more than 4 hours to fully charge my iPhone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It charges on & off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges on & off so it not constantly charging which makes it take longer

    No, I would not recommend this to a friend