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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 806 Showing 16,101-16,120 of 16,612 reviews
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't charge properly but it's useful, not a big fan of this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will not charge phone with an otter box defender case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good but I don’t think the battery last long with this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things break constantly. They never want to charge and just blink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ones the outer box is on the charger will not charge the phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had read other reviews before buying. Mine like so many others does not work well. Only charges my phone to 80%. Will use the cord from now on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine / Incorporates cooling fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chargers work as advertised, even with a case on the phone. The wireless charger I purchased from Verizon would not work with the case on it. I tested my Droid Turbo 2 with a demo charger at the store, and it worked. I purchased two of these for the headboard of our bed, which positions the chargers about 6-8 inches from our heads. Discovered the first night that the "fast" version of the charger generates some heat and the Samsung incorporated a cooling fan inside the unit to dissipate the heat, which it appears to do, but it does generate a little bit of noise. I decided that since I only charge my Turbo 2 at night and the non-fast version of this charger would easily charge the phone overnight, I returned the two "fast" chargers and purchased to of the non-fast versions instead. The non-fast version doesn't generate nearly as much heat as the fast version. Just thought someone else might like to know about the fan...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend it .IV used it a few times and it don't charge fast

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow charging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but I was somewhat disappointed in the charging speed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first it charge my phone so fast, after the month it takes more time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not charge as fast as if it was plugged into the wall charger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great concept but doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't charge if not positioned correctly. When I'm thinking its charged it's at 4% and there is just a blinking light. I still have it sitting in my car to exchange it but never made it back in time before to get my money back. Waste of money. Wouldnt recommended it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for some items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well if any of your items are in protective cases.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    take a while to charge the phone if i could return it i would've

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless charger for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend. Didn't charge my phone half the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung Galaxy Note and this pad is awful! I place my phone on there and it starts flash and doesn't charge. It normally requires me to move the phone at least 5 times to get it to stay charging. After that it normally starts flashing again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy if you have a case on your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger only charges for a minute or two then stops if you have a case on your phone, then you have to keep readjusting your phone on it for it to register it's there. I have the OtterBox commuter case so if you have this case don't buy this charger!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed to perform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was defective and had to be returned within the first week. The replacement unit seems to be working ok so far. Somewhat undependable as sometimes it will only charge if the cover is taken off the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Underpowered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not retain charging condition for charging period

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is thing supposed to charge my note 8?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got it and it works. Slowly. I tried it without my phones protective case. Nope. It keeps it charged but does not charge it. I don't know why I just didn't bring it back.

    No, I would not recommend this to a friend