Customer Ratings & Reviews
- Model:
- EP-PN920TWEGUS
- |
- SKU:
- 4363800
Customer reviews
Rating 4.4 out of 5 stars with 16612 reviews
(16,612 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
So So Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So So charger not always charging my phone. Don't buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone actually loses power with this thing, and that's IF its "charging" in the sweet spot that varies by millimeters. If you don't set it down juuuust right, it won't "charge" at all. Taking it back today.
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Doesn't fast charge all Samsung devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it, not all Samsung phones will fast charge with it.
No, I would not recommend this to a friendRated 1 out of 5 stars
frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone kept vibrating off the charger. After about 4 times of my brand new phone hitting the floor i grabbed my charging wire and plugged it in. I have a case now but either way it should not have done that.
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Works good but over priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously over paid for this one. Found same device at 1/8th the cost.
No, I would not recommend this to a friendRated 2 out of 5 stars
fast charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far the performance its been bad twice did't charge my phone
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was highly disappointed to find out these are the older models which don't work well with newer phones. You must constantly take the phone on/off for some reason bc you'll get the blue blinking light of death.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hello Aluva99, I understand your frustration with this charger. We would be happy to assist you with this further. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Rated 2 out of 5 stars
So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really good or helpful. Takes just as long as others.
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Its not portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says wireless charger but it cannot be used as a portable charger.
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't charge that well as it was presume not a good charger
No, I would not recommend this to a friendRated 4 out of 5 stars
Good - Protects your phone's connection jacks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.F A S T ! Yes, it really really is much faster than USB charging. For this reason alone it is worth buying it. (You must have a newer phone that can support rapid recharge.) The weakest points on Samsung phones: thin glass & the power jack. Too much force on the jack & it snaps, breaking inside the phone - no more recharging. Dead $800 brick. This wireless hockey puck solves this problem by recharging without physical connections. Just set your phone CENTERED on top of the device, the phone chimes a sound, displays a "spash" effect of graphics, & the charging base lights up and the phone begins rapidly recharging. Two things: 1. It really has to be centered to work. But after practicing a few times you will get the hang of it & it becomes super easy to use. 2. I would have liked the whole base station to light up, or a ring of light light up and pulse, 'breathing' fade in, fade out lighting: white light while charging, & a steady green light when full. The base only has a small light on it & you basically have to go over to the phone & look at the screen to see if it is full yet. I use the app: "Battery HD Pro" which displays all your battery's information, run time, and you can tell it to speak to you when the phone is done recharging. A female voice chimes in & speaks aloud and says, "The Battery is Fully Charged" once it reaches 100% power full. The base charges right through even thick armored cases, you do Not have to remove your phone from its protective case, and that is wonderful ! :-) A HUGE thank you to the BestBuy staff members who saved me from buying the older, slower model. THANK YOU ! :-D The slower model still works great with all compatible Samsung phones, but only this newer model can do the faster rapid recharge with the newer Samsung phones. I am happy with this purchase.
I would recommend this to a friendRated 2 out of 5 stars
Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay charger. It works just slow charging.
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
I would recommend this to a friendRated 2 out of 5 stars
Wireless charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does charge as well as other models I own. Very slow charging rate
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Slowest Charger Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a lot of Samsung products, this is by far the slowest charger I've ever had. The one it comes with is faster, dont bother.... it tells me it'll take 2.5 hours to charge my phone!!!! Insane!!!
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't always connect. I find it super annoying.
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not charge s 8 plus like it should slow charge
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I apologize for the inconvenience caused by this charger. We would be happy to assist you with this. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Rated 2 out of 5 stars
Not Fast as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned product. Not fast, not efficient, waste of money.
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Color mismatch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You select a black base but cord is white. It should match.
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is awful. It was not charging the phone and was told it does not work with otterbox cases on the phone. Have tried charging several times without case and will start charging then stop. Has never charged any phone more than a few percentages.
No, I would not recommend this to a friendRated 2 out of 5 stars
great wiresless charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great wiresless charger.Had some issue with billing
This review is from Samsung - 9W Fast Charge Wireless Charger - Black
I would recommend this to a friend


