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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 809 Showing 16,161-16,180 of 16,612 reviews
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so the staff sold this to me with the fact it would work with our phones. We had to take the case off the new phone. Tht was a pain. And my other phone did not charge at all. We return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two since ive had one for about a year and it works fine. HOWEVER...These two only blink blue and drain my phone. Junk! I have to remove the case to charge my phone, this defeats the purpose. Come on Samsung!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought as emergency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't charge to well, I had to mess with it a few times in order for it to charge my phone. It doesn't do too well charging. I do not recommend buying this product. I do not have the boxes or else I'd return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not Work on Samsung S10+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would not work on my Samsung S10+ phone. I would set it on the charger and the blue light would blink and it said charging paused. Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Samsung quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I made this purchase. I got new Samsung phone and wanted a fast charger. Thought Samsung for Samsung was the way to go. Wrong - will not charge unless the phone is turned completely off. Not a quality product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone wouldn't connect very well to it and the light would continuously blink at night when the connection was poor. It was more of a pain then just plugging in a cord. I returned to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't charge like I thought. I thought it was wireless where you charge the pad and then it would charge your device. But the pad needs to be plugged in and you lay your device on it. that's a waste.just plug in the device and go on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was highly disappointed to find out these are the older models which don't work well with newer phones. You must constantly take the phone on/off for some reason bc you'll get the blue blinking light of death.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well there is a green light which indicates the mobile is charging but for me it always i guess blie light and it will not charge. I any ways have returned the product. I was trying s9 in this Hope this helps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not charge thru Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman told me the device should work through an otterbox, but it didn't charge my galaxy S8. When you put the phone with the otterbox on the charger, it looks like it wants to charge, but then loses connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger worked great. ..until it didn't. After a couple weeks, it would charge for a few seconds and then stop. Read other online reviewers--apparently this is a hardware problem and can't be fixed. Complete waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stops charging after 5 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Galaxy S6 Edge Plus and a regular edge. Will only fast charge my Edge Plus for 5 minutes and stop. My regular edge it will not fast charge on the pad at all. Very disappointed. Unplugged pad and ended up using cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is horrible. It takes FOREVER to charge my phone! At first, I thought I must be doing something wrong, so I checked the instructions. (I mean, how difficult could it be?) Not a happy owner but stuck with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot charge with phone cover on...so basically worthless. Tossed in the junk drawer after it sat on my counter for a week since i did not want to undress my phone every time i charged it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty device , have ordered another one and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ordered the same thing and see if it works..previous one was faulty. Won't turn green from blue. And phone has to at certain spot in the middle or something. Wasn't expecting from samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless charger cycles on and off every minute or so which is aggravating at night when your trying to fall asleep and It won’t charge while doing that. I unplugged it and went back to the wire

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work when in the case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know those cases you use to protect the phone? Well the wireless charger won't charge the phone when the case is on the phone. Of course no one tells you that, even when i asked the sales lady if it would.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Samsung Wireless Charger incompatible w/J7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I failed to verify that the device was compatible with my new Samsung GalaxyJ7 cell phone. The device will work if used with an adapter, which defeats the purpose of the wireless charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for my Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said for Samsung phones but did not work on my Samsung 8. I didn't get a chance to take it back because I lost my receipt but it was not worth the money if its not going to charge a brand new galaxy 8.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it's not placed in the right spot it doesn't charge. Several times I would place it on there and it would begin to charge and then stop. I would get up the next morning and it would not be charged.

    No, I would not recommend this to a friend