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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 811 Showing 16,201-16,220 of 16,612 reviews
  • Rated 1 out of 5 stars

    Does not work if phone has a case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works perfect if you take your phone out of the case every time you wanna charge. Not very practical. Returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    nogood

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item after a week or so, because it would not charge my cell phone as I was informed it would on my Samsung Note 5.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needed to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for the first couple of weeks, but it started not charging my phone (Galaxy s8 plus). So I returned it and got the wireless charge that released with the S8.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are returning both if these as they don't charge with otterbox case on them and when you have a thin case on it, it's very touchy where to put for it to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnects nonstop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not work. It kept losing the connection with my phone. I returned it and went with a traditional and reliable wire charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll put my phone on the charger, it will say fast charging, then I'll check it later and it won't have charged at all. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it..Doesnt work.. Purchased two of them and returned both..Very disappointed..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is hateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must be just above the battery put carefully in the correct place if not , forget it , does work sometimes I do not realize that it is not charging and I am without battery ,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my Samsung phone. Took it best buy for help. They tried and still no luck. Refused to take it back. So very very unhappy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not fast enough for iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this wasn't too good with my iPhone. Tried it with the case on and without and still it was soooo slooooow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried every YouTube fix but this thing will not charge my phone at all. I have a galaxy s8. I've heard I'd others having success, i have not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zero stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this product zero stars I would. I had my phone "charging" the entire night to only find out it wasn't charging. Connection issues majorly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    “Fast charger”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this used it for 2-3 days very disappointed. The phone never charged all the way and it took almost all day to charge. Item was returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for a week.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to charge with and eventually the phone started slowly draining while "charging" because this charger was to slow. Returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with my new j7 even though I was assured it is compatible. Back to the drawing board. Do not rely on their advice or reviews.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't charge with a case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item only worked when I took the case off, and even then it was finicky. Don't buy with an OTTER Box case. Too much trouble to take off to charge. Use the cord!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for one day and then it stopped, had to return for a different one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work well Google Pixel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a one star because I had originally purchased to use with my Google Pixel 3. It takes hours to charge!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are on all the time so at night it is impossible to have it in the room. It is very slow to charge. Not pleased with the purchase at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger stop working two and a half months after purchase. Best Buy refused an exchange, and told me I would have to contact Samsung directly.

    No, I would not recommend this to a friend