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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 813 Showing 16,241-16,260 of 16,612 reviews
  • Rated 1 out of 5 stars

    Ordered 2, haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these as Christmas gifts...haven't used yet, so I can't say how they perform. Will update the review after Christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought 3 None of them Charged Properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these chargers and positioned them around the house. They all started to charge but then kicked out after 2 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work the clerk said itf was the best one for the money. I live three hours away from the nearest store. So I guess I am stuck with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Work With Galaxy S9 in Otter Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite what the salesperson told me, this charger does NOT work with the S9 in an Otter case, no matter how I position it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger cannot charge any slower. You really have to make sure you place your phone the right way if not, it won’t charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not charge any faster than a regular charger. The case if you have one needs to be removed in order to charge which is very inconvenient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a couple of months. Change the plugs to no avail. I would not recommend this product to a friend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I thought it would charge my smartwatch which it did not. This was a recommendation of a Blue Shirt in the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shipped in for my wife. Got it in and tested it out and didn’t work!! Sprint said they have had a lot of trouble with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2 weeks back. Suddenly, it stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this fast charger if you have a phone cover you have to take the cover off everytime you charge your phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I ordered this Dec 5, and dec 9 tracking said it was damaged. Here it is Dec 24 and still dont have it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works half the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is horrible. It works half the time. It is Not fast charging, but average charging speed. Do not buy it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung mess this one up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item suppose to charge fast it does anything but that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't make it work. Took back and customer rep tested it and found defective. Did not get replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow charging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it sucks the energy from my S10 and doesn't charge. Woke up this morning and it was 0%. Don't buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning...Does not work on Samsung S6 Edge+. Bestbuy let me return it for full refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't even charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product for my Samsung s8. Place it on the pad first night and continues to shut off and won't charge the device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOESNT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to charge my two Samsung 8 phones and it doesnt work with either one. I would not recommend this to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Work with iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn’t charge the iPhone X. It comes on for about a minute and then starts flashing because it isn’t compatible.

    No, I would not recommend this to a friend