Customer Ratings & Reviews
- Model:
- EP-PN920TWEGUS
- SKU:
- 4363800
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.
This summary was generated by AI based on customer reviews.
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the otter box case I have, it is really hard to use. So I don't. Waste of money.
No, I would not recommend this to a frienddid't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not happy with it, would not work with the case on and to much pain in the but to have to take off just to charge the phone.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hello Amsirriana, we understand your frustration with you Fast Charge Wireless Charger. If you are still having problems, please feel free to fill to reach out to our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Sarah
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It goes on then stop charging....its now in the junk drawer...I would NOT recommend this charger to no one..waste of money
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Latrice, I understand your frustration with this charger. If you are still having issues with this unit. We would be happy to help you. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Not as easy as it says.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned mine because it would not charge with the case, and the little tab of metal (that holds it to the magnet mount in my car).
No, I would not recommend this to a friendDidn't like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't charge my phone very quickly and I had to move my phone around a lot to even keep a charge going. Am going to return it.
No, I would not recommend this to a friend- Pros mentioned:Charging speed
Nice charger but beware of compatibility...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung charger is very nicely made and the box includes a fast charge cord/plug along with the base. However, nowhere did it mention fast charge compatibility of specific phone models, at least not that I seen. Therefore, I purchased this for my Samsung Galaxy S6 to find out after much wasted time troubleshooting that it is not compatible as a fast charger for my phone model. It will charge the galaxy s6 but at an extremely slow rate (emphasis on extremely). Much easier to just plug into my fast charge cord than to spend an entire night charging the phone. It will fast charge the galaxy s6 edge from my understanding. I had to immediately return this item. I just wish compatibility was clearer up front prior to purchase so I didn't waste so much time troubleshooting and returning the product. I would definitely recommend this product to anyone who has a phone that is compatible for fast charging with this charger.
I would recommend this to a friend Not fast charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased a wireless charger for Note 8. I don't see fast charging in my phone. Please see the attached pic.
No, I would not recommend this to a friendthis thing sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never worked and sucks big time. I wish I could take it back but I couldn't cause it was a gift.
No, I would not recommend this to a friendDoesn’t always charge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t always charge even when light is on. Sucks to wake up in the morning with an dead phone
No, I would not recommend this to a friendDid not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone was too old to work with this device, so I am pretty sure it probably works well but not for this phone I have
I would recommend this to a friendDoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm going to return this item. Had phone on it all night and phone was only at 83% when I got up. Also, the charger was hot.
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the wireless samsung charger and it's a waste of money. Left it overnight and it didn't charge. Not impressed.
No, I would not recommend this to a friendWireless charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless charger does not work with Samsung S7 but will work with the S6. So my FREE charger is worthless for me.
No, I would not recommend this to a friendOnly works a couple times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my fiancé for Christmas and he was only able to use it 3 times before it just quit working
No, I would not recommend this to a friendWon't Charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried several times and this will not charge my phone. I have a normal case and it just does not charge.
No, I would not recommend this to a friendFast charger??? Yeah , right!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Samsung Galaxy s8 and this charger took 1.5 hrs to charge it with it being at 40% charged. Way too slow.
No, I would not recommend this to a friendDon't buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well the first time, but did not function the second time. I returned this dysfunctional product to the store.
No, I would not recommend this to a friendNot a fast charger at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fast charger at all and I have to move constantly my cell phone on the pad, since it stops charging with no reason.
No, I would not recommend this to a friendNot working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may be my gs7 but neither pad is charging. Articles say it the phone not the charger Is really convenient if it works
No, I would not recommend this to a friendThis did not charge my Galaxy S7 Edge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I left my S7 edge on this charger overnight and it was dead in the morning even though it showed "charging". I returned it.
No, I would not recommend this to a friend