Customer Ratings & Reviews
- Model:
- EP-PN920TWEGUS
- SKU:
- 4363800
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.
This summary was generated by AI based on customer reviews.
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It kept dropping the charge. I ended up returning it. I have a white one that works great, but this one was awful.
No, I would not recommend this to a friendpoor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't think it charged fast enough, poor product when I tried to return it I was informed about you horrible policy
No, I would not recommend this to a friendNot Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charges slower with this charger than using the regular power cord. Returning this back to the store today.
No, I would not recommend this to a friendWould not purchase this product again.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung never worked with my Samsung phone. My phone would loose power with this product.
No, I would not recommend this to a friendVery bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not charge fast. Very slow charging. Don't understand the need of this I would like to give 0 points for this .
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it does charge wireless but it is not fast! Fast with hookup to phone but very slow wireless. Should have returned
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast charge time will say 2 hours 45 minutes. Plug it into the wall 40 minutes to full charge. So I don't even use it.
No, I would not recommend this to a friendDoes not work with the Samsung note 5.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return to store, tried two others and had the same problem. One of the Samsung techs said he had the same problem.
No, I would not recommend this to a friendNot very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For one, it says "fast charger" it isnt very fast. But that's even if it works. It wont work.
No, I would not recommend this to a friendDoes not charge with case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have s9 with otter box format charge with case tried with basic plastic case and same issue its useless
No, I would not recommend this to a friendUnhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a back up charger. It never worked properly. Never charged the phone. Returned to store.
No, I would not recommend this to a friendnone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger did not charge properly. It is a joke. I returned it back to the store. a waste of time and money.
No, I would not recommend this to a friendDoesn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it to work at all. Good thing it came free with my phone. Good that I didn't have to pay money for it.
No, I would not recommend this to a friendToo slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't care for this charger at all. It charges my phone way too slow.
No, I would not recommend this to a friendCharger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn't charged my Samsung phone 8. I think I received a broken product. Planning on returning.
No, I would not recommend this to a friendFast charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not to impressed with it. Seems to take same amount of time to charge as the wall charger. Very disappointed.
No, I would not recommend this to a friendDoesn't work on my phone even though I was told it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by best buy and Verizon that this would work with our phones... it does nothing.
No, I would not recommend this to a friendHorrible wireless charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger was a waist of money, it's supposed to charge fast, well it doesn't.. I give it one star
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Nymexarican, I understand your frustration with this charger. We would be happy to look into this for you. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Works sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works sometimes, would randomly stop charging, exchanged for a different model that works grest
No, I would not recommend this to a friendTrash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried to make this work once in 2015 and another in 2018 they both don't freaking work.
I would recommend this to a friend