Customer Ratings & Reviews
- Model:
- EP-PN920TWEGUS
- SKU:
- 4363800
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.
This summary was generated by AI based on customer reviews.
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would never charge my Samsung Note 8. I had to return it-quite pricey as well.
No, I would not recommend this to a friendWireless charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, do not buy it. It's more stressful than just plugging it in. I would not recommend it all.
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product, first one did not work , returned and second one the same and returned. Will not purchase again
No, I would not recommend this to a friendStopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working. Nothing covered for warranty. Needs to last longer.
No, I would not recommend this to a friendDONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waist of Money. It Doesn't work. it wont charge my phone it takes forever to even get a little bit of charge.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Greetings, Yelly. Thank you for reaching out with your concern. We certainly want to assist you further with troubleshooting this matter in more detail. If you can reach out to Best Buy support or even Samsung support, either group will gladly go into detailed troubleshooting on this with you. I hope this helps with your concern. ^Viv
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a case on your phone, like most of us do, it prevents the charging capability.
No, I would not recommend this to a friendeh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not great for newer model phones. haven't used it in months.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Samsung S7 Edge and this did not charge my phone! Very disappointed!! I returned it!!
No, I would not recommend this to a friendNot happy with charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea of a wireless charger but it does not work when you have an Otterbox case on your phone.
No, I would not recommend this to a friendQuit after three months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a present for the kids. Charger was intermittent at best and finally just stopped working.
No, I would not recommend this to a friendDoesn't fast charge S8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid the extra for a wireless fast charger and take 3.5 hour to completely charge my new Samsung s8.
No, I would not recommend this to a friendDoes not charge s5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't state in header that it doesn't charge s5, and of courtlse that is what I have, so useless to me.
No, I would not recommend this to a friendDefinitely not a fast charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it up and placed my phone on the charger with 82% charge, 2 hours later at 90%.
No, I would not recommend this to a friendCharger fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product melted my lifeproof case when charging slightly
No, I would not recommend this to a friendA waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only devices that are brand new can use it. Also you can't charge through a phone case. A waste of money
No, I would not recommend this to a friendDoesn't charge..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor does not charge , left phone with out cover for 3 hours , and never charged
No, I would not recommend this to a friendDid not work for me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not charge my Samsung 8 throught the otter case i have, had to return it.
No, I would not recommend this to a friendnot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.used this with the samsung galaxy S7 edge, couldnt get it to stay on to charge the phone.
No, I would not recommend this to a friendWireless charge doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am great fun that I have a fast charger however I did buy it for the wireless part which doesn't work.
No, I would not recommend this to a friendRarely works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the time I have to plug in the phone because this unit rarely recognizes the phone sitting on it
No, I would not recommend this to a friend