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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 359 reviews

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94%
would recommend
to a friend

Customers are saying

Customers frequently mention the exceptional picture quality and ease of use of the BD-J7500/ZA Blu-ray player. Many appreciate its 3D capabilities and convenient Wi-Fi connectivity, along with the upscaling feature. However, some users experienced issues with DVD playback and found the price to be a concern for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-359 of 359 reviews
  • Pros mentioned:
    Loading speed, Picture quality

    Rated 5 out of 5 stars

    Excellent Blu ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu ray player has everything I wanted, and works perfectly, more then I expected. Is fast, the picture is excellent, Samsung continue doing excellent products. JUST LOVE IT....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 4 out of 5 stars

    Samsung Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Blu-Ray for it's specific features for the optical cable input for my current setup. Purchased online and received a day sooner than expected. Setup was easy. Power, optical and HDMI and set to go. Setup wifi was simple. It was a little buggy when I tried to play my first Blu-Ray. It would not start to play, but after putting around I got it going and has been well since.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 4 out of 5 stars

    Awesome!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best blue ray players on the market and u will not be dispponted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4HUD Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K pictures on 4K DVDs much better than just Blu Ray as long as you have the 4 K UHD TV to accompany your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3D Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3D images are great on Sony 65" 4k. Old DVD movies are also up scaled very nicely too. The setup was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Blu-ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast startup, great pic quality, good app support.

    I would recommend this to a friend
  • Cons mentioned:
    Dvd playback

    Rated 1 out of 5 stars

    A second piece of Blu-Ray junk from Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To qualify my summary...I own 5 Samsung TVs and 1 Samsung Tablet among other technology. No problem with Samsung TVs. I had purchased a Samsung Blu-Ray 3D player about 3 years ago (model BD-C5900). We have used it maybe 10 times and it is net connected and is updated. It would not Load a DVD. I purchased the BD-J7500 from BestBuy yesterday (with extended maintenance after my first Samsung Blu-Ray experience) and while watching the very FIRST Blu-Ray DVD (also purchased from BestBuy) the disc froze playing 15 times during the movie and skipped ahead in the movie whenever it happened. If you like a bit of mystery when watching a movie...then maybe this P0S is for you. I'm returning mine today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice DVD Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st blu-ray dvd player. I have to admit I was surprised with some of the functionality. Easy to setup & maneuver. Nice quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with my new 4k television. Great clarity and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Blu-Ray Player for streaming & UHD 4K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to change from another well known model because of its video failures. This model from Streaming to the 4K Upscaling capability is far superior. Power on feature is fast and the DNA Link with other brands is smooth with no hiccups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blu-ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a couple of weeks, no issues so far. Blu-ray and DVDs both play well, pleased with apps.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Nice product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase of a 3D DVD player and it proved to be a very good selection.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this blu ray player and one of the best players i have owned, it plays 3d movies and the apps are great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Struck Out Twice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model to go with our new Samsung SUHD-8500 TV. After five phone calls to Samsung support, they told us the unit was defective. We returned it and replaced it with another 7500. The second unit had the same problem; it shut down after 13-15 minutes of play. Best Buy was great about trying to resolve the problem, but nothing seemed to make it work consistently. Traded it in for a Sony 6500 today. My advice is don't bother with the Samsung 7500 or waste your time with Samsung "help", head back to BB and ditch this one!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NOT A 4K DVD PLAYER!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully someone will read this before they buy it if they, like me, see 4K in the title of the product and assume it plays 4K movies...IT DOES NOT!!! It is a 3D dvd player. I don't have much knowledge when it comes to electronics so I assumed when the title said 4K that that is exactly what it was. I wish one of the knuckleheads at Best Buy would have pointed this out to me when I bought it at the SAME TIME that I bought my new 4K UHD TV!! Now I have to pack it up and drive back to my Best Buy to return it. *I only gave 3 stars because of the lack of information the Best Buy staff gave me when purchasing this player. There is no incomplete that I can choose

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good blue ray player. Still in the box ,plays good .

    I would recommend this to a friend
  • Cons mentioned:
    Dvd playback

    Rated 1 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung blu-ray player I've owned that started having the SAME problem in less than a year. It works alright, then I go to turn it on one day and all of a sudden I get no video image whatsoever. It plays discs still, but theres no video at all. It's not a problem with the HDMI, I tried multiple ones, and it's not the HDMI port on my tv, I tried the other ones too. Both Samsung brand players I've had started doing the same exact thing. I'm never getting a Samsung player ever again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dvd playback

    Rated 1 out of 5 stars

    NOT RECOMMENT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the DVD player Samsung - BD-J7500/ZA last month and I try to play my new blu-ray movie but it did not play at all, it only could watch the commercials and it could not play the movie. I do everything but play the movie. I only had the DVD player for a few hours and i returned it because it wasn't good. Not GOOD

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dvd playback

    Rated 1 out of 5 stars

    Horrible won't pay a dime for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this under my Best Buy account but for some reason won't locate my member number. But I hate this product... it started not connecting to the internet for Netflix and now wont play blu rays. I've looked up all the online fixes and none of them work... please do yourself a favor and skip this product it's the worst

    No, I would not recommend this to a friend
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