Customer Ratings & Reviews
- Model:
- ME11CB751012/AA
- SKU:
- 6551250
Rating by feature
- Performance
Rating 3.7 out of 5 stars
- Cook Settings
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the BESPOKE 1.1 cu. ft SLIM Over-the-Range Microwave's sleek and stylish design. Many appreciate how well it complements other kitchen appliances and cabinetry. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Samsung Sleek powerful microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with our power microwave. I love its sleek design.
I would recommend this to a friend Better than competition.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. 1100 watts better than most over range microwaves. 400 cfm better than most over range microwave vents. Not for short people. Touchpad circuit board not dependable. Online reviews show better than competition.
I would recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful for a microwave! It is sleek and very easy to use! Installtion was easy too!
I would recommend this to a friend- Pros mentioned:Design, Size
Slim Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sits above my RANGE...love the white glass next to my white cabinets. its a perfect size inside unless you want to cook a turkey, but who would do that !
I would recommend this to a friend average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light and fan "button" is too sensitive and too close to the handle. Every time I open the door the fan comes on. I still cannot figure out how to set the cloce.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CatherineA, sharing your experience with the microwave matters. Allow us to help.
If the fan automatically turns on, here is a guide to help you. Please select " Microwave vent fan turns on automatically."
Microwave turns on by itself
https://www.samsung.com/us/support/troubleshooting/TSG01001966/
Setting the clock is easy; please see page 7 under the "Set time" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202411/20241105104042722/O_01_DE68-04568C-05_IB_FULL_EN.pdf
Should you need more assistance with the light turning on easily, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147669694) to help our team pull up your information.
Have a great day.
^Camille
WORST SAMSUNG PURCHASE EVER.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PRODUCT! Generally I only buy Samsung products because of the quality, but unfortunately, this is the worst microwave I've ever had. I've only had it a few months and now it 'overheats' and shuts itself off if heat anything more than 2.5 minutes or microwave two things consecutively, even if it's for a short amount of time. The only way I'm able to restart it is if I leave the microwave open for a half hour between uses to fully cool down. Having looked online, it's a common problem and I've tried everything the Samsung sites and forums recommend. (It's propertly installed, vents cleared, etc.) Perhaps Mine may have come with bad wiring or a faulty motherboard. I am trying to reach Samsung for help, but have had some difficulty. But shoppers beware, this microwave looks great but the overheating issue seems common and renders the appliance useless...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PaulC,
We would like to assist you further with your concern. Kindly let us know more about the microwave.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148448645) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
- Pros mentioned:Design, Performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works amazing !! And it matches the fridge and stove as well!!
I would recommend this to a friend Space saver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks great in my kitchen But it has a lot of recessed spaces that are a little harder to clean
I would recommend this to a frienduntrained kids selling junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.arrived with big dent in left side staff very RUDE young and untrained i was told i would need to return before they could order a replacement ! it took 2 months to get the dented one so i would be without a microwave for 2 more months and $680.00 i don’t recommend Best Buy and will never buy there again!!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We can understand your disappointment about the damaged microwave delivered to you. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about the unit getting replaced.
Have a great day.
-John
- Pros mentioned:Performance
looks amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this low-profile microwave excellent performance. Make sure you have tile that goes higher than old microwave.
I would recommend this to a friend - Pros mentioned:Design
Slim and clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and style. Goes nucely with the rest of the beapoken line. Seats higher than expected.
I would recommend this to a friend White Glass Slim Fit Micowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is sleek and beautiful. I love it. Color is gorgeous.
I would recommend this to a friendPretty sweet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Pretty too! Love how it goes with the range. Refrigerator next
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received it damaged and are being told we have to wait until September for a new one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We are here to assist you at any time. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about other available options for your damaged microwave.
Have a great day.
-John
Stupid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is so stupid. I’m getting emails for a product that hasn’t even showed up at my door yet..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with emails from Best Buy about the Samsung microwave you have purchased, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can help provide context to the email you received or transfer you to your local store to get context to your specific concern.
Leo
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and not working. Poor customer service. Needs to be replaced
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Design, Performance, Size
Excellent Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this microwave. The smaller design allows for more over the range room to cook with freedom. It does an excellent job cooking and thawing. It connects to my smart things account and looks absolutely beautiful with its sleek white glass design.
I would recommend this to a friend - Pros mentioned:Size
Family friendly microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like how slim it is but still give plenty of room inside to cook!
I would recommend this to a friend
