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Customer Ratings & Reviews

$399.12
Save $130.87
Comp. Value: $529.99

Customer reviews

Rating 4.5 out of 5 stars with 237 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 237 reviews
  • Rated 3 out of 5 stars

    Delayed but waiting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in store and at great competitive price. Have not yet received my order as it is back ordered and the date of delivery keeps getting moved. Once I receive it I will update review.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with the fulfillment of your microwave model, please contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Rated 5 out of 5 stars

    Micro Delight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy purchase, great price, quality service. Start of the Art

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave includes several high tech and convenience features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at the store and the team was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave so far. It’s not only functional but very pretty as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month now everything is good i just dont like how easy is to get it dirty and i was used to a handle… lol but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good product, excellent quality, I recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave. Our last one broke after having it only 5 years so we hope that this last a little longer. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and has a spacious interior Looks great with my new range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Great Microwave with 1 Little Issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. Cooks everything evenly. Only gripe is that the clock will not stay on. There’s only options to keep it up for 15 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for a good unit. No complaints. The touch pad doesn’t always respond it seems. But I wouldn’t deter fro then product because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smarthings microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Great technology and connected with SmartThings app is being possible to control everything remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks awsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally completed my kitchen with all black appliance. This microwave comes nice features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Love the modern and clean ascetic. Good power and features. Highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting on it to be delivered. Purchased because of the tech and how it will sync with oven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Bespoke 2.1 Cu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful and I love how fast t heats up the food.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with functionality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance is nice but the buttons aren’t very responsive. Often have to push multiple times. This microwave is missing a power selection. The reheat button has 3 options that are similar and you can’t choose a run time, it just goes and goes until you stop it. I’ve always been able to choose a time, a power setting and hit start on any other, but not this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand that an excellent microwave plays a massive part in heating or cooking food. Let me help you.

      On page 21 of the model's user manual link below, you can check out the steps to use the reheat option.
      https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf

      Also, please see the link below for steps if the control panel of your microwave is not responding.
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147435634, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Microwave is a superior product! It is everything that is needed in a microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it. Great upgrades. Great price! Spacial and fast. Smart communicate!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks Beautiful, but ......

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to open and close which creates a very loud noise. Not happy about that.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the importance of having a reliable appliance at home. Let us help you.

      Always ensure that the door seals are clean and that the door closes properly. Take extra precautions when cleaning the door seals to ensure that no particles accumulate, preventing the door from closing correctly. Clean the glass door with very mild soap and water. Make sure to use a soft cloth to avoid scratches.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150893932) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung