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Customer Ratings & Reviews

$399.99
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The comparable value is $529.99

Customer reviews

Rating 4.5 out of 5 stars with 244 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave highly for its design, appearance, and ease of use. Many appreciate its performance, stylish looks, and relatively quiet operation. However, some customers have expressed concerns about the timer functionality, the responsiveness of the glass touch controls, and its susceptibility to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-244 of 244 reviews
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like the microwave. Haven’t had it to long couple of days

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than three weeks after my order of this microwave I still do not have it in my possession. When purchased I was told five days. All the info I get from Best Buy is that it has been delayed. Kind of hard to respond to the email asking for a review when I haven't received the item. Is this a Best Buy problem, Samsung, ??? Don't really know, but Best Buy should be trying harder to give an update, and should have known they didn't have inventory when it was purchased.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with the logistics of your microwave, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Rated 1 out of 5 stars

    Do not buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke after 2 months. Have had a technician come out 5 times to try and fix and it’s still broken. Samsung will not replace and have said someone will call back with 24 hours and never called. So we now have no vent either. VERY FRUSTRATING!!! So now I guess we wait for a tech to come out again! Plus I have to leave work early to be home for him. All Best Buy will say is you should have ordered extra warranty…. No one would ever think after 2 months a $550 microwave would just stop working. Very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking but extremely problematic and defective product.

    No, I would not recommend this to a friend