Customer Ratings & Reviews
- Model:
- ME21DB670012AA
- |
- SKU:
- 6568544
Customer reviews
Rating 4.5 out of 5 stars with 224 reviews
(224 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave, especially its sleek design and appearance, and find it easy to use. Many customers are also happy with its performance, looks, and size, and appreciate its relatively quiet operation. However, some customers have expressed concerns about the timer display, the responsiveness of the glass touch controls, and the appliance's susceptibility to fingerprints.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Love the look be careful will dent easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome microwave but dents super easy. Put some sugar above the cabinet and it hit the stainless steel trim on top and dented badly the paper thin stainless steel
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so easy to use and so modern! I love the look!!
I would recommend this to a friend Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my microwave! It is spacious and user friendly. Great settings to choose from. I highly recommend this brand and model.
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave does everything and has WiFi connectivity with the app
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave my wife and I we are very happy thank you
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Matte Black Steel
I would recommend this to a friendRated 3 out of 5 stars
Lose screws
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy this, make surw yoy check ALL their screws. They had a lose screw on the back and on the side and it ruined my cabinet we just installed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:DesignCons mentioned:Glass touch controls, Timer
Rated 4 out of 5 stars
Ok purchase except for deficiencies.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is sleek, modern and spacious. But three deficiencies: 1. The touch control buttons especially for the timer are hard to press - have to use my thumb with very firm pressure. 2. you cannot use the microwave to microwave and use the timer function at the same time and finally, 3. You have to open and shut the microwave to see the control panel - I tried pressing hard on the dark screen but it usually doesn't work. Never had these problems with the Samsung microwave we replaced. Bummer!
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Timer
Rated 2 out of 5 stars
Disappointment, Regret, and Loathing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give 1.5 stars, and that’s only for the interior size and overall white bespoke design that matches my Samsung range and fridge. Otherwise, I hate this microwave. It’s an instant regret purchase. I wish I could turn back time or go back in time to tell myself to never buy this heap. Problems: It is only 1,000watts vs my old 1,100watt GE. It’s only 100 watt difference right? That’s what I thought. The problem is that it feels like this is an 800watt oven. 2:30 for popcorn on my GE. Now it takes almost 4 minutes. I hate having to relearn all my normal cook times for things. Even with its internal fan, steam pours out of the front below the door and covers the control panel unless you all turn on the hood ventilation fans. Never an issue on my far cheaper GE microwave. You want to set a timer? No you don’t. There is no button on the control panel to activate a timer. You have to go through the microwave’s menu system to get to a timer. Wow. Brilliant F U move by Samsung to customers. The overall responsiveness of the menu bar absolutely sucks when the microwave goes into sleep mode. Getting it to come alive takes so many presses all over the nenu are or you can open and close the door so that mechanism wears out prematurely. Brilliant Samsung. Cooking overall is inconsistent. Sometimes heating up 1 cup of milk takes 15 seconds. Yet other times the same cup of milk takes 20. Overall I loathe this microwave ESPECIALLY considering its ridiculous price. DON’T BUY THIS! Even if you are desperate to match your other Samsung appliances, it’s not worth it. Just run away. Buy ANY other microwave brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We don't want any customer to regret their purchase. I can understand how difficult this must be for you. We are here to assist you.
With the Eco Mode feature, this microwave uses less electricity when on standby. The microwave enters a power-saving mode, and the display goes out once you press the Stop Eco button. Press any button to cancel the Eco mode.
On page 14 of the model's user manual link below, you can check the steps to manually set the timer of your Samsung microwave.
https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147436686, which will help our team pull up your information.
^Rainly
- Pros mentioned:Appearance, Ease of use
Rated 5 out of 5 stars
Silent and nice looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very silent beautiful outside and eaay to clean easy to connect to my smart things
I would recommend this to a friend Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best microwave i have ever owned. Quite and fast
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Rated 4 out of 5 stars
Read my description, hope it helps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very fine and good-looking microwave with two issues, first the good-It looks great, the front bottom control board stays lit to make those night runs easy to operate, The bottom Led lights look great and the inside cooking area is a nice size with an easy to clean interior. The bad for me, this was noticeably lower than most I have bought, hence closer to the stove that can be an issue if you use large steaming pots, and gave my Samsung stove a different look due to the how you see the back panel of my stove, last was it says fingerprint resistant. I said that to my wife and she laughed, the prints come right off but at no time did it not make a fingerprint. It is a nice product but make sure it works for you.
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Performance
Rated 5 out of 5 stars
Awesome microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design. My kitchen looks fancy and it works great!!
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encantó, funciona pefecto, es hermoso, gran tamaño, se ve elegante, le dió un toque genial a mi cocina.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Bespoke glass white microwave with WiFi features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the easiest microwave to use. I love the WiFi features! It looks great with the coordinates of range and fridge and dishwasher
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Fingerprint resistance
Rated 4 out of 5 stars
My recent purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.new Samsung Bespoke microwave looks great and runs great. My only reservations are that it is prone to showing fingerprints on the glass controls and it is difficult to wipe clean without streaks. Also, the auto-dimming controls is not the greatest feature since it requires you to swap your fingers across the panel to light-up again and the clock does not stay on.
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friend - Cons mentioned:Glass touch controls
Rated 4 out of 5 stars
Looks fantastic and large capacity!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek surface. Buttons are difficult to push. Love the large capacity. Wish it had a center rack so more than one plate could cook at a time. Wish the "Add 30 seconds" button would automatically start the microwave. Hate the blue-ish over-range light.
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Misleading information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from 1.1 cub samsung microwave to this one for design match of other appliances. 1.1 had more powerfull vent of 550cfm and had auto connectivity with my range for automatic vent. This one has 400cfm and does not have auto connectivity even that it says on the samsung website and there's a picture on bestbuy site as well. Customer support claims this feature is not included with the microwave. Not sure why but otherwise the unit is great.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great microwave so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love that I can connect smart things and I'm turn Home Assistant for automations.
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friend - Cons mentioned:Glass touch controls
Rated 4 out of 5 stars
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had very long. I like it, yet you can not see the buttons to choose options for using. You have to open the microwave door and close to make them visible on the glass door. Only time and date show up on front of the door (unless the door is opened and closed. Also the whole surface of the door is glass, so there are constant finger prints on the surface where you touch the option. Pressing the options on the glass surface had a learning curve and was frustrating at first! You have to VERY LIGHTLY touch the options for them to work. Also this was the only white Samsung microwave I could find with sensor cook. I was very limited in wanting white appliances! The fingerprints and having to open the door to use the microwave are my dislikes. (Unless I am missing some information to have the options be visible all the time.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design. Quiet and very easy for the children to use
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Auto Dimming Glass Touch Controls - Stainless Steel
I would recommend this to a friend

















![12:45 Food: A 100% Shopping List
Sort by Recipe
Carrot Pancake 1/7
Eggs and Cheese
Eggs 30
Place into the center of the oven and press the [Send to Microwave] button below until the egg whites have set but the yolks are still runny
Cook with your appliances
Oven
Induction Samsung Microwave
and Vegetables
Carrot 2
Apple 1
12 eggs in avocado
Avocado 2
Add
Buy online
Send to Microwave
10 min
Baked salmon and rice
Provider
Recipe price and availability of each product may vary
Home
Search
Communities
My](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6568/6568544cv23d.jpg;maxHeight=54;maxWidth=54;format=webp)



