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Customer Ratings & Reviews

$429.99
Save $70
Comp. Value: $499.99

Customer reviews

Rating 4.6 out of 5 stars with 278 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave as having a sleek design and spectacular appearance. Users find it easy to use with great functions, and appreciate its features and surprisingly large capacity. The installation process is straightforward, and the microwave's size is suitable for various needs, with excellent performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 278 reviews
  • Rated 5 out of 5 stars

    Awesome product and intallation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My family loves it. They were very respectful and professional when it came to the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. 5 starts ever.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install love that the door handle is on the side and not the front

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as designed So many new features trying to learn them all Overall it good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was a little hard to understand at first but once I've worked through the settings it's a lot better works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful sleek microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful modern microwave. I have the matching refrigerator so I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat and works well.. I thought it would be a little more sturdy for the price.. It just feels cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sleek look of this microwave works as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! We really like the clean look and it has every feature one could want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. It’s good. It’s good. It’s good. It’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look of this microwave!!! The Samsung Bespoke collection is beautiful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save yourself a headache and avoid

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from Samsung products they ALWAYS break down right after the manufacturer warranty expires

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tina

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome microwave. I’m glad I made the right choice with the salesman.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have added 5 months protection plan offered at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It microwaves pretty darn good. Nice sleek look as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek microwave with great features and technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pristine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks perfect! Smart functionalities are great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and installation by Jaimie and his partner

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Appliances

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Buyer Beware: Faulty Product & Poor Support** I purchased the *Samsung Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display in Matte Black Steel*, and I’m thoroughly disappointed. This microwave didn't even last a week before it completely stopped working. I thought buying additional insurance from Best Buy would cover me in case of issues, but that turned out to be a waste of money as well. When I reached out for help, both Samsung and Best Buy gave me the runaround. Best Buy's customer service told me there was "nothing they could do," despite the fact that I had specifically bought the extra insurance. It seems like they upsell the insurance for bonuses, not because they actually plan to help the customer when problems arise. If you're considering this microwave or buying insurance from Best Buy, think twice. The product quality and support have been a huge letdown.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Error

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the microwave, but it does not work. We keep getting an error message when we go to settings. I also don’t think the sensor cook works. It will never stop , even it the item is beyond cooked.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Leanne E,

      We can imagine how it feels to deal with an error code on our Samsung microwave. Let us help you.

      Please refer to the link below for the meaning and steps to follow if the Samsung microwave displays an error code.
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung microwave.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147439144, which will help our team pull up your information.

      ^Rainly Samsung