Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$429.99
Save $70
The comparable value is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 300 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave as having a sleek design and spectacular appearance. Users find it easy to use with great functions, and appreciate its features and surprisingly large capacity. The installation process is straightforward, and the microwave's size is suitable for various needs, with excellent performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 300 reviews
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product However, Air Ventilation filters are missing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving a lot of money!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a bundle with a fridge, and a stove! If you are planning to buy just one! It is worth buying more so you can save more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Should have done some research

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently Samsungs are designed to prevent you from using the microwave while the timer is running. The year is 2025. A company famous for electronics builds a product that can’t multitask. Is that not ridiculous? Honestly I’m embarrassed for them. I’ve never had a microwave that couldnt do that. Otherwise looks nice, was fine to install.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We know the convenience of having a reliable microwave at home. We are here to help.

      If you need to check the food you're cooking, you may pause or stop the microwave timer during operation. For details, please refer to page 15 of the manual link below under "Stop Button".

      User manual
      https://downloadcenter.samsung.com/content/UM/202502/20250214160715379/O_01._IB_FULL_ME7500D_ME21DG6500SR_AA_EN.pdf

      We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148550769) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products and store support! Staff was super friendly and very helpful. Will only buy my appliances from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !! Works well and looks awesome in my kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't forget the mounting bracket

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice microwae, but they need to tell you that you don't get the parts to install it into the wall. I live 45 minutes from the closest best buy and now I need to drive back to buy the wall mount when the rep could've easily told me I needed to order the mount also. I called customer service and they stated that the microwaves no longer come with mounting brackets. For a microwave as expensive as this, wow

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 3 out of 5 stars

    Nice and useful

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but horrible customer representative.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Soner S,

      Thank you for sharing your feedback with us. We are glad to hear that you are enjoying your microwave and finding it useful in your daily routine. That means a great deal to us.

      At the same time, it is disappointing to learn that your interaction with our customer representative did not reflect the level of care and professionalism we strive to provide.

      If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1152102185 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Samsung ME21DG6500SRAA microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking microwave. Performance is solid so far with a large heating are and quiet operation. The surface light works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant and works perfectly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome it looks really nice and works ten time better than the whirlpool one we had 30 seconds of heat on this ones is about 1min 30 on the whirlpool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notifys you when your food is ready

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the rest of my Samsung smart home appliances and alerts when the food is ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic microwave, always liked the samsung brand and find them to be very reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good microwave, buttons not backlit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a great microwave, only complaint - can't see the buttons in the dark, needs the icons backlit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it installed yet but looking forward to starting using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and ggood looking

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Samsung connect is spotty but the microwave functions as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product and intallation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My family loves it. They were very respectful and professional when it came to the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Гарний товар

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Досить якісно зібрана мікрохвильова піч, чудовий дизайн

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Morufu’s review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This in terms of operation wise it is good. But the fact that it can’t stand on the bare flat surface is a cons. Also, the wifi connection is not connecting and I been a tech person doesn’t like that fact. I want something I would be able to control at the tip of my finger.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MorufuS, we understand the importance of a reliable microwave. Allow us to help.

      We recommend ensuring you have a strong wifi signal so your Smart Control functions properly.

      Here is a link to your user manual for connecting your microwave to the Smart Control feature. Turn to pages 16 to 17, "Smart control."

      Manual
      https://downloadcenter.samsung.com/content/UM/202502/20250214160715379/O_01._IB_FULL_ME7500D_ME21DG6500SR_AA_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148680799) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Super nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great! Connected to my phone and everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as designed So many new features trying to learn them all Overall it good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install love that the door handle is on the side and not the front

    I would recommend this to a friend