Customer Ratings & Reviews
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Carrot Pancake 1/7
Eggs and Cheese
Eggs 30
Place into the center of the oven and press the [Send to Microwave] button below until the egg whites have set but the yolks are still runny
Cook with your appliances
Oven
Induction Samsung Microwave
and Vegetables
Carrot 2
Apple 1
12 eggs in avocado
Avocado 2
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10 min
Baked salmon and rice
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My](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6568/6568550cv22d.jpg)
- Model:
- ME21DG6500MTAA
- SKU:
- 6568550
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave as having a sleek design and spectacular appearance. Users find it easy to use with great functions, and appreciate its features and surprisingly large capacity. The installation process is straightforward, and the microwave's size is suitable for various needs, with excellent performance.
This summary was generated by AI based on customer reviews.
Noisey
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No happy with this microwave either. It is very audibly loud when running more so than our old microwave. Also after just a couple of minutes of being in use, there's a secondary "vibration?" noise that activates and that is somehow louder than the microwave running itself. Not sure if it is just a vibration.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jammol, we understand that dealing with a noisy microwave can be disappointing. Let us help.
Here is a link with information about microwave sounds and why they happen. Browse the guide and select the sound similar to what your microwave creates. If prompted by an embedded word, do, select it.
Samsung microwave is making unusual noises
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148780362) to help our team pull up your information.
Have a great day.
^Camille
Should have done some research
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently Samsungs are designed to prevent you from using the microwave while the timer is running. The year is 2025. A company famous for electronics builds a product that can’t multitask. Is that not ridiculous? Honestly I’m embarrassed for them. I’ve never had a microwave that couldnt do that. Otherwise looks nice, was fine to install.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We know the convenience of having a reliable microwave at home. We are here to help.
If you need to check the food you're cooking, you may pause or stop the microwave timer during operation. For details, please refer to page 15 of the manual link below under "Stop Button".
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250214160715379/O_01._IB_FULL_ME7500D_ME21DG6500SR_AA_EN.pdf
We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148550769) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Angry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not received item.. I am so frustrated, why would delivery driver said item delivered knowing the fact item was not.. I am tired of going to best buy and call. I need some answers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Neka,
To better assist you with this matter about your microwave order, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Easy ibstallation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had so far no issues and was easy to install.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big in dimension, stick out by 5 inches, wish samsung makes cabinet flush microwave
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
It sounds frustrating to deal with a microwave that doesn't fit your kitchen design as you’d like. We would love to provide details on this microwave model.
Over-the-range microwaves are designed with a depth greater than standard cabinets for several reasons:
1. Ventilation: The additional depth allows for better airflow and ventilation, which is crucial for effective operation, especially when the microwave is used as a range hood.
2. Multi-functionality: Many over-the-range microwaves include built-in ventilation systems, which require additional space for fans and filters.
3. Cooking Space: A deeper microwave provides more interior space for cooking, accommodating larger dishes and cookware.
4. Safety Features: The design can help reduce heat transfer to surrounding cabinetry, improving safety and performance during cooking.
An alternative to over-the-range microwaves is built-in microwave models or countertop models with a built-in application. These models can be installed flush with your cabinetry. I have shared a Samsung link below for your reference.
https://www.samsung.com/us/business/home-appliances/microwaves/countertop/1-9-cu--ft--countertop-microwave-for-built-in-application-ms19m8020tg-aa/
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147345480 to help our team pull up your information.
Leo
Broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not working been a year had tech bring a new one still not working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MonicaW,
We can understand your disappointment since your microwave was replaced and is still not working. We would be delighted to help you.
You can check out the link below for steps to help with your microwave that is not working.
Samsung microwave is not heating or has stopped working
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151813860) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
sub par
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light is dim and the viewing window is small.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimothyP,
We understand how you feel regarding your microwave. We are here to help you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147265104), to help our team pull up your information.
Have a great day!
^Rodel
Already broken 4 months after warranty expired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in June of 2024 and is already in need of some type of repair.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CharlieB,
We want to know more about what occurred with your Samsung microwave and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Bad product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst microwave I’ve ever used, started malfunctioning in less than a year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand your frustration if your microwave malfunctions. We want to speak to you directly to gather more information about your microwave and why it malfunctioned, so we can provide the assistance needed.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150501148) to help our team pull up your information.
Have a great day.
^Camille
Bad Product overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product. It makes noise while operarating. Best Buy made tried to make 3 replacements but 2 of them had physical damage out the box. Waiting for the 4th one to come in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, Tahmid.
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with the update on the replacement microwave, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave died less than 2 weeks after install. Now i have to buy a more expensive microwave as they are conveniently out of this one to replace it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RydMee,
We know how it feels to have a microwave that stopped working in its early weeks. We'd love to help you.
I have shared a link below for the steps if the Samsung microwave stops working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147408453, which will help our team pull up your information.
^Rainly
- Pros mentioned:Ease of use
Love this microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this microwave so far. It looks nice, super easy to use, and heats up food fast. I’ve used it for everything from popcorn to leftovers, and it’s been perfect. Solid product from Samsung
I would recommend this to a friend - Pros mentioned:Features
Very handy!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave…on the inside with lots of options for cook times is really nice..recommend!
I would recommend this to a friend - Pros mentioned:Design
Sleek Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek design and the control panel on the bottom instead of the side. Easy clean up inside with the ceramic coating. Could not be happier
I would recommend this to a friend Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave it is quite and works just as good as a 1250w microwave I use to have
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good still trying to figure it out. Door closes if not opened far enough, watch your head.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AntoniaV,
We can feel the disappointment you have with the microwave. We are here to help you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147270576), to help our team pull up your information.
Have a great day!
^Rodel
Samsung beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the Samsung microwave. Has no timer , food sensor cook … cooks food til it burns. Not user friendly only positive is clean front appearance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlishaD,
Thank you for sharing your feedback about your Samsung microwave. We understand how frustrating it can be when a kitchen appliance does not perform the way you expect, especially when it affects everyday tasks like heating meals. Cooking results that are inconsistent can take away from the convenience you should be able to rely on.
You may also visit your User manual and turn to pages 22 to 23 to help you set up the Sensor Cook.
Using your microwave oven (Sensor Cook):
https://downloadcenter.samsung.com/content/UM/202502/20250214160715379/O_01._IB_FULL_ME7500D_ME21DG6500SR_AA_EN.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1152106776) to help our team pull up your information when you message us.
Have a great day.
-Diana
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handle latch breaks right after 1 year warranty. Many online complaints about this known defect. Tiny plastic hooks break causing you to buy door whihc is about the cost of a new microwave
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your broken microwave. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your microwave.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147996940) to help our team pull up your information when you message us.
Thank you.
-Ricardo