Customer Ratings & Reviews
- Model:
- ME21DG6500SRAA
- |
- SKU:
- 6568541
Customer reviews
Rating 4.6 out of 5 stars with 301 reviews
(301 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the product's overall performance, ease of use, and modern design. They also appreciate its convenient size, sleek appearance, large capacity, and useful features, including its connectivity options and straightforward installation. However, some customers have noted concerns regarding its cooking performance, specifically that it may not always cook food thoroughly, and issues with the door closing if not opened wide enough.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
So far, so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and clean with easy control panel. The features I’ve used so far have worked as expected.
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display - Matte Black Steel
I would recommend this to a friend Rated 5 out of 5 stars
Microover
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very product and easy to setup you can monitor with your phone
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display - Matte Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, 2 brightness settings on the under hood light and 4 fan speed settings. Love how clean the display is.
I would recommend this to a friendRated 5 out of 5 stars
Best Microwave over the stove.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend its great Microwav, fan is strong and it also has light s
I would recommend this to a friendRated 1 out of 5 stars
Best Buy Sold Me a Damaged Product and Refused to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even One star. I purchased a microwave from Best Buy, and it arrived with a huge dent. When I contacted customer service, I was shocked to find out they refused to accept a return or offer a proper resolution. This is completely unacceptable for a product that was clearly damaged before or during delivery. I expected better quality control and customer service from a major retailer. Very disappointed and will think twice before shopping here again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Rated 1 out of 5 stars
Not the Best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 months, the Samsung microwave stopped heating. Not a good product. They should stick to tvs. It took them to replace 4 major parts including mother board to get it working. Now, I’ve got to get an installer to put to back up and the 1 year warranty is still ticking from the date of purchase and not from the time of repair
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kimberly,
We understand the disappointment about your overall experience with the microwave.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Rated 1 out of 5 stars
Your store is garbage pay your employees more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've already reviewed this item twice I don't know why you keep sending me emails I will never shop at your store again you are a horrible customer service experience you charged way more money than the manufacturer charged us to get the same appliances here and you broke our appliances quit contacting me you pieces of garbage.
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display - White Glass
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Design, Overall performance, Size
Rated 5 out of 5 stars
Samsung Bespoke Microwave - Sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Bespoke Microwave, it is large and gives my kitchen an elegant look. No buttons or handle makes it look sleek with clean lines. I've had it for a few weeks and so far works perfectly.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Nice appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design of this Samsung Bespoke microwave is incredibly sleek, and the "cool" factor extends well beyond its looks to its impressive feature set. I’m particularly impressed by how quiet the vent fan is compared to previous ovens I’ve owned; it gets the job done without sounding like a jet engine in the kitchen. Additionally, the WiFi connectivity and SmartThings integration are very slick, making it easy to monitor my cooking or sync with my other appliances. It truly feels like a modern, well-integrated piece of technology.
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display - Matte Black Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my Samsung microwave from Best buy. It's an over-the-range microwave. Front controls. No handle to deal with. Opens from the side works great. Works on Wi-Fi. It's compatible with my Samsung range. The look is awesome! It works great! Would definitely recommend!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Sleek Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this Samsung Bespoke microwave for a while now, and it has been a fantastic addition to my kitchen. The edge-to-edge glass display gives it a very modern, clean look that blends perfectly with my other appliances. Beyond just the aesthetics, the performance has been solid. The sensor cooking feature is surprisingly accurate, which has saved me from having to guess cook times for leftovers and veggies. It’s also much quieter than my previous microwave, which is a big plus. Installation was straightforward, and it feels like a high-quality, sturdy unit. If you are looking for an upgrade that balances style with reliable functionality, I would definitely recommend this model.
I would recommend this to a friend - Pros mentioned:Design, Ease of use, Overall performance
Rated 5 out of 5 stars
Go micro.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best microwave I have owned. It looks great works excellent and is easy to clean. Could not be happier.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Highly recommend this microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave oven is updated, roomy, and functions very well. We re very happy with the purchase
I would recommend this to a friend - Pros mentioned:Design, Ease of use, Overall performance
Rated 5 out of 5 stars
Sleek Design with intelligent functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Samsung Bespoke series range microwave oven 2 weeks ago. It looks elegant and all functions are easy to operate.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Love the size.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had removed my over the range microwave many years ago to add a range hood. That left me with a 1.3 cubic foot countertop microwave. It was never big enough. I changed all my appliances to white glass so the stainless steel vent hood had to go. The size of this microwave is just about as big as they come. I’ve only used it a few times but it does what it’s supposed to. My countertop microwave always flashes 12:00 because of regular power outages. With this new one, I couldn’t figure out how to even set the clock. It has a WiFi function but I didn’t feel I needed it. I went online and found that if it’s connected to WiFi, the clock is always on the right time. One more problem solved by buying new. I wish it had more white glass on the front but I understand you do need to see inside when it’s running.
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display - White Glass
I would recommend this to a friend - Pros mentioned:Design, Ease of use, Features
Rated 5 out of 5 stars
Very pretty and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice microwave, the features work very well and is very aesthetically pleasing. I like the glass, makes it easier to clean and maintain. I would recommend this.
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display - White Glass
I would recommend this to a friend - Pros mentioned:Features, Overall performance, Size
Rated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size microwave love all the amenities of it and looks nice in my kitchen
This review is from Samsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display - Matte Black Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Samsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works really well. Has multiple features. You can connect this to the Smart app if you have other Samsung products. Best to pay for the installment of the microwave. Definitely need to measure before purchasing too.
I would recommend this to a friend - Pros mentioned:Design, Features, Overall performance
Rated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, and I love all the features. Clean and sleek.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Great smart microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great. It is easy to use and cooks perfectly. Compared to the one we replaced, this item is a 10. It is a very sleek and stylish item as well.
I would recommend this to a friend















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