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Customer Ratings & Reviews

$379.99
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The comparable value is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 301 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the product's overall performance, ease of use, and modern design. They also appreciate its convenient size, sleek appearance, large capacity, and useful features, including its connectivity options and straightforward installation. However, some customers have noted concerns regarding its cooking performance, specifically that it may not always cook food thoroughly, and issues with the door closing if not opened wide enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 301 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice product, and fits well in my kitchen. I love the way the buttons are on the panel and how stylish it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Microwave is the one for YOU!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave does an excellent job and the noise level is much lower than our previous microwave!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is worth all the money. Last one i had was about 10 years. This is with six kids.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best! I use it everyday and would recommend it to all who are interested!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently remodeled my kitchen. Decided to get all new Samsung appliances, and let me tell you . The design makes the kitchen look 10x better . With the addition of being smart thing compatible it’s day and night difference. Absolutely an amazing investment.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek microwave with upgraded features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to upgrade from our 15 year old microwave. We have other Samsung appliances that work well. This new unit has many features, including working wirelessly with other Samsung appliances via Wi-Fi. Sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave I upgraded to this . Worth every penny .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave, works well. Is smaller than my last too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Looks great, straightforward install, does what a microwave is supposed to do. and even though I thought the WIFI/BT capabilities (SmartThings) were a little silly, I've learned to love them.

    I would recommend this to a friend
  • Cons mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product about a month and it has performed well. It does reheat food and does over cook.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Smooth micro wave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is slick and operates smoothly. I will the hands free options with smartthings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microwave is great no issue with use and looks very nice in our new kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New house, new appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. We just changed all our kitchen appliance to Samsung Bespoke and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it matches my stove and refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was delivered on time and the saleswoman was very helpful. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good features, but the unlit keypad is a dealbreak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay microwave, and I appreciate the phone notifications, though the app controls aren't actually that helpful. However, there is a huge design flaw that I can't overlook: the keypad is not backlit. At this price point, I absolutely expected it to be. It is essentially unusable without turning on another light source, and trying to use it by feel is a mess. I want to like this machine, but this issue is frustrating enough that I'm already looking for a replacement, even though this one is less than 3 months old.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Frank P,

      We truly understand how disappointing it must feel to invest in a new microwave and find that keypad visibility affects your overall experience.

      Currently, Samsung microwave models do not feature backlit keypads. For safe and accurate operation, we recommend using the appliance in a well-lit room, as it is not ideal to operate the microwave without adequate lighting.

      We genuinely value you taking the time to let us know how this design choice impacts everyday use. Feedback like yours plays an important role in how we evaluate future product improvements, and we appreciate you giving us the opportunity to hear your perspective.

      If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1152102408 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has more room inside as well as an easy to clean surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave Over the Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy to install. Wifi connection is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Over the Range Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has been a nice upgrade for us. Love the sleekness of the front. No bulky handles. Very easy to use. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New generation Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung product and Stephanie worth the purchase and the Wi-Fi makes it even more accessible to my phone I would definitely suggested anybody looking for a new product

    I would recommend this to a friend