Customer Ratings & Reviews
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Carrot Pancake 1/7
Eggs and Cheese
Eggs 30
Place into the center of the oven and press the [Send to Microwave] button below until the egg whites have set but the yolks are still runny
Cook with your appliances
Oven
Induction Samsung Microwave
and Vegetables
Carrot 2
Apple 1
12 eggs in avocado
Avocado 2
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Send to Microwave
10 min
Baked salmon and rice
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My](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6568/6568543cv21d.jpg)
- Model:
- ME21DB650012AA
- SKU:
- 6568543
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave as having a sleek design and spectacular appearance. Users find it easy to use with great functions, and appreciate its features and surprisingly large capacity. The installation process is straightforward, and the microwave's size is suitable for various needs, with excellent performance.
This summary was generated by AI based on customer reviews.
Beautiful sleek microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful modern microwave. I have the matching refrigerator so I love it!
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! We really like the clean look and it has every feature one could want.
I would recommend this to a friendAlright Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heat and works well.. I thought it would be a little more sturdy for the price.. It just feels cheap.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Sleek look of this microwave works as it should
I would recommend this to a friendUpgraded microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek look of this microwave!!! The Samsung Bespoke collection is beautiful.
I would recommend this to a friendMicro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. It’s good. It’s good. It’s good. It’s good.
I would recommend this to a friendTina
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an awesome microwave. I’m glad I made the right choice with the salesman.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It microwaves pretty darn good. Nice sleek look as well.
I would recommend this to a friendBad Product overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product. It makes noise while operarating. Best Buy made tried to make 3 replacements but 2 of them had physical damage out the box. Waiting for the 4th one to come in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, Tahmid.
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with the update on the replacement microwave, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Totally recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek microwave with great features and technology.
I would recommend this to a friendMicrowave purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have added 5 months protection plan offered at Best Buy.
I would recommend this to a friendPristine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks perfect! Smart functionalities are great as well
I would recommend this to a friendSave yourself a headache and avoid
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from Samsung products they ALWAYS break down right after the manufacturer warranty expires
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JerryN,
We are aware of the significance of having functional appliances at home. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151773905) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Error
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the microwave, but it does not work. We keep getting an error message when we go to settings. I also don’t think the sensor cook works. It will never stop , even it the item is beyond cooked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Leanne E,
We can imagine how it feels to deal with an error code on our Samsung microwave. Let us help you.
Please refer to the link below for the meaning and steps to follow if the Samsung microwave displays an error code.
https://www.samsung.com/us/support/troubleshooting/TSG01110365/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung microwave.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147439144, which will help our team pull up your information.
^Rainly
Appliances
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.**Buyer Beware: Faulty Product & Poor Support** I purchased the *Samsung Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Edge to Edge Glass Display in Matte Black Steel*, and I’m thoroughly disappointed. This microwave didn't even last a week before it completely stopped working. I thought buying additional insurance from Best Buy would cover me in case of issues, but that turned out to be a waste of money as well. When I reached out for help, both Samsung and Best Buy gave me the runaround. Best Buy's customer service told me there was "nothing they could do," despite the fact that I had specifically bought the extra insurance. It seems like they upsell the insurance for bonuses, not because they actually plan to help the customer when problems arise. If you're considering this microwave or buying insurance from Best Buy, think twice. The product quality and support have been a huge letdown.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Asus, we understand the importance of a working microwave. Let's get this back on track.
Below is a link to help you diagnose if your microwave stopped working.
Samsung microwave is not working https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working
To provide feedback on the retailer where you purchase the extended warranty, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147647402) to help our team pull up your information.
Have a great day.
^Camille
Noisey
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No happy with this microwave either. It is very audibly loud when running more so than our old microwave. Also after just a couple of minutes of being in use, there's a secondary "vibration?" noise that activates and that is somehow louder than the microwave running itself. Not sure if it is just a vibration.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jammol, we understand that dealing with a noisy microwave can be disappointing. Let us help.
Here is a link with information about microwave sounds and why they happen. Browse the guide and select the sound similar to what your microwave creates. If prompted by an embedded word, do, select it.
Samsung microwave is making unusual noises
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148780362) to help our team pull up your information.
Have a great day.
^Camille
Easy ibstallation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had so far no issues and was easy to install.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Angry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not received item.. I am so frustrated, why would delivery driver said item delivered knowing the fact item was not.. I am tired of going to best buy and call. I need some answers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Neka,
To better assist you with this matter about your microwave order, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big in dimension, stick out by 5 inches, wish samsung makes cabinet flush microwave
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
It sounds frustrating to deal with a microwave that doesn't fit your kitchen design as you’d like. We would love to provide details on this microwave model.
Over-the-range microwaves are designed with a depth greater than standard cabinets for several reasons:
1. Ventilation: The additional depth allows for better airflow and ventilation, which is crucial for effective operation, especially when the microwave is used as a range hood.
2. Multi-functionality: Many over-the-range microwaves include built-in ventilation systems, which require additional space for fans and filters.
3. Cooking Space: A deeper microwave provides more interior space for cooking, accommodating larger dishes and cookware.
4. Safety Features: The design can help reduce heat transfer to surrounding cabinetry, improving safety and performance during cooking.
An alternative to over-the-range microwaves is built-in microwave models or countertop models with a built-in application. These models can be installed flush with your cabinetry. I have shared a Samsung link below for your reference.
https://www.samsung.com/us/business/home-appliances/microwaves/countertop/1-9-cu--ft--countertop-microwave-for-built-in-application-ms19m8020tg-aa/
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147345480 to help our team pull up your information.
Leo
sub par
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light is dim and the viewing window is small.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimothyP,
We understand how you feel regarding your microwave. We are here to help you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147265104), to help our team pull up your information.
Have a great day!
^Rodel