Customer Ratings & Reviews
![12:45 Food: A 100% Shopping List
Sort by Recipe
Carrot Pancake 1/7
Eggs and Cheese
Eggs 30
Place into the center of the oven and press the [Send to Microwave] button below until the egg whites have set but the yolks are still runny
Cook with your appliances
Oven
Induction Samsung Microwave
and Vegetables
Carrot 2
Apple 1
12 eggs in avocado
Avocado 2
Add
Buy online
Send to Microwave
10 min
Baked salmon and rice
Provider
Recipe price and availability of each product may vary
Home
Search
Communities
My](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6568/6568543cv21d.jpg)
- Model:
- ME21DB650012AA
- SKU:
- 6568543
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Bespoke 2.1 Cu. Ft. Over-the-Range Microwave as having a sleek design and spectacular appearance. Users find it easy to use with great functions, and appreciate its features and surprisingly large capacity. The installation process is straightforward, and the microwave's size is suitable for various needs, with excellent performance.
This summary was generated by AI based on customer reviews.
Broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not working been a year had tech bring a new one still not working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MonicaW,
We can understand your disappointment since your microwave was replaced and is still not working. We would be delighted to help you.
You can check out the link below for steps to help with your microwave that is not working.
Samsung microwave is not heating or has stopped working
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151813860) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Bad product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst microwave I’ve ever used, started malfunctioning in less than a year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand your frustration if your microwave malfunctions. We want to speak to you directly to gather more information about your microwave and why it malfunctioned, so we can provide the assistance needed.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150501148) to help our team pull up your information.
Have a great day.
^Camille
Already broken 4 months after warranty expired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in June of 2024 and is already in need of some type of repair.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CharlieB,
We want to know more about what occurred with your Samsung microwave and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave died less than 2 weeks after install. Now i have to buy a more expensive microwave as they are conveniently out of this one to replace it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RydMee,
We know how it feels to have a microwave that stopped working in its early weeks. We'd love to help you.
I have shared a link below for the steps if the Samsung microwave stops working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147408453, which will help our team pull up your information.
^Rainly
- Pros mentioned:Design, Overall performance
Microwave oven review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like it works very nice and it looks good.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product..slick design and good functionality
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Love this microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this microwave so far. It looks nice, super easy to use, and heats up food fast. I’ve used it for everything from popcorn to leftovers, and it’s been perfect. Solid product from Samsung
I would recommend this to a friend - Pros mentioned:Overall performance
Great replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this microwave has been a great purchase. We have warmed up various items, popped popcorn and cooked using the sensor cook. All have worked well, and the look is fantastic.
I would recommend this to a friend Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it high tech lots of feature I enjoying cooking this is the best microwave I ever have.
I would recommend this to a friendVery Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave is AMAZING, bigger than my previous. Easy to use and also, great service from Best Buy, the team that installed it did a fantastic job.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men that delivered and set up the microwave were efficient and gentlemen. I would purchase from Beat Buy again.
I would recommend this to a friendExcellent microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave unit looks great and is very easy to use.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door didn’t open all The way if you had cabinets next to it.
No, I would not recommend this to a friend- Pros mentioned:Features
Very handy!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave…on the inside with lots of options for cook times is really nice..recommend!
I would recommend this to a friend - Pros mentioned:Design
Sleek Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek design and the control panel on the bottom instead of the side. Easy clean up inside with the ceramic coating. Could not be happier
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Cooking performance
Samsung beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the Samsung microwave. Has no timer , food sensor cook … cooks food til it burns. Not user friendly only positive is clean front appearance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlishaD,
Thank you for sharing your feedback about your Samsung microwave. We understand how frustrating it can be when a kitchen appliance does not perform the way you expect, especially when it affects everyday tasks like heating meals. Cooking results that are inconsistent can take away from the convenience you should be able to rely on.
You may also visit your User manual and turn to pages 22 to 23 to help you set up the Sensor Cook.
Using your microwave oven (Sensor Cook):
https://downloadcenter.samsung.com/content/UM/202502/20250214160715379/O_01._IB_FULL_ME7500D_ME21DG6500SR_AA_EN.pdf
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1152106776) to help our team pull up your information when you message us.
Have a great day.
-Diana
- Pros mentioned:Overall performance
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave it is quite and works just as good as a 1250w microwave I use to have
I would recommend this to a friend Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good still trying to figure it out. Door closes if not opened far enough, watch your head.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AntoniaV,
We can feel the disappointment you have with the microwave. We are here to help you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147270576), to help our team pull up your information.
Have a great day!
^Rodel
Long waiting time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took too long to ship it, i waited over a month and it wasn't yet ready for pick up ended up canceling the order
No, I would not recommend this to a friendJunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handle latch breaks right after 1 year warranty. Many online complaints about this known defect. Tiny plastic hooks break causing you to buy door whihc is about the cost of a new microwave
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your broken microwave. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your microwave.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147996940) to help our team pull up your information when you message us.
Thank you.
-Ricardo