Customer Ratings & Reviews

We love this "smart" microwave for overall quality and style. The one thing we are struggling with, is the touch screen icons are not sensitive enough when pressing them. We have to press several times to turn on the light, choose a heat level, or select extra time. Overall, we like the size of the unit over our stove and the interior cleans easily. Still learning more of the features, but the app is nice to get notifications when cooking is done, and to shut off the light with my phone.

I like the Bespoke microwave, its functions and the look.

I love the model because it looks gray from afar but when you get closer it is black and I love it because it is very shiny. I recommend it to all people who like to combine their kitchen, like me, who am renovating my black and gray kitchen, to buy this beautiful microwave that looks spectacular on them.

We had the same over-the-range, but an older model from Samsung. When that finally stopped working, I knew I wanted the same model, as the rear mounting bracket would be the same. It ended up being an easy swap. When we first installed it, the front panel seemed very faint. After a few weeks, the panel started playing up, the LCD numbers were missing, and the buttons were not registering. We had passed the return date, but I have to tell you, Samsung customer service was top notch. Initially, everything was done over a text message, and I was able to send a video of the issue. Samsung sent a tech out to the house within a few days and replaced the entire front panel. Great customer service. This over-the-range model has been working flawlessly, both have a lighted vent hood, and a microwave.

Excellent over the range microwave, great desing , easy to use..

This microwave is durable and it is spacious inside. Its ceramic enamel interior allows for easy cleaning. It was also very easy to install. I would highly recommend this product.

Ordered the Samsung Bespoke 2.1 Cu. Ft. Over-the-Range Microwave and Best Buy delivered fast. Shipping was super quick, the item arrived in perfect condition, and the whole process was effortless. The microwave looks premium with the edge-to-edge glass and works beautifully. Very happy with the service!

Purchased my Samsung microwave from Best buy. It's an over-the-range microwave. Front controls. No handle to deal with. Opens from the side works great. Works on Wi-Fi. It's compatible with my Samsung range. The look is awesome! It works great! Would definitely recommend!

Great item. Large inside and looks great for a “dent” item. The only negative is the glossy flat front which ALWAYS has fingerprints. With little kids it’s usually marked up. But the microwave works great!

New microwave is great! What we expected. Hopefully this one holds up better than the last one.

It works exactly how you would expect it to. This is a solid microwave, nothing special, but housed in a super stylish and quality looking casing. The end-to-end glass is amazing and looks great. Outside of the looks, it’ll function how you want it to. Nothing more nothing less. The app integration is good but gets annoying as you get a notification whenever the food is done. So if someone else is microwaving stuff and the app is tied to your phone, you’ll keep getting pinged.

This microwave is nice. It’s easy to clean. Very large and spacious inside.

Very good microwave, works well. Is smaller than my last too

Nice sleek microwave easy to install and the color is nice

I had removed my over the range microwave many years ago to add a range hood. That left me with a 1.3 cubic foot countertop microwave. It was never big enough. I changed all my appliances to white glass so the stainless steel vent hood had to go. The size of this microwave is just about as big as they come. I’ve only used it a few times but it does what it’s supposed to. My countertop microwave always flashes 12:00 because of regular power outages. With this new one, I couldn’t figure out how to even set the clock. It has a WiFi function but I didn’t feel I needed it. I went online and found that if it’s connected to WiFi, the clock is always on the right time. One more problem solved by buying new. I wish it had more white glass on the front but I understand you do need to see inside when it’s running.

Excellent product and perfect colors for my kitchen

I love this micro wave easy to clean the installing was no problem , I recommend this product well done Samsung , Best Buy my go to for all my appliances.

It's a good microwave and of good quality. Also, the price , it's where I found it the cheapest, and the customer service at the time of purchase was excellent. The employee knew how to explain the product details and the delivery process clearly

Love the microwave, the color looks great in our kitchen. It has a good amount of space inside and is easy to use!

very nice product, and fits well in my kitchen. I love the way the buttons are on the panel and how stylish it is.