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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3503 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,503 reviews
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates as a microwave should, but not great with popcorn for some reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Stainless Wonder

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is really nice. I probably should have went with a smart microwave, but pricing was a factor here. The handle-less door is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern and fits perfectly with my other Samsung appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this microwave because of its appeal. Had no clue all the options. I am still amazed at all its capabilities. Can you believe there’s a button to melt butter and heat up kids meals? Seriously another great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the look of this microwave. I also like that the controls are on the bottom of the microwave. like the inside is easy to keep clean. Great if you don't want to look at fingerprints all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The microwave is heavy duty. It isn't flimsy the door is strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product and with the installation. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ! This is our favorite location and always find exactly what we need for the best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Al.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this Microwave for a long time but is nice, roomy and so far works well. Looks good in my application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome microwave, better than most ive seen or used highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good quality product and customer service

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, looks clean and elegant. 10/10 recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fix exhaust

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking microwave. The only issue I have is the exhaust seems to pull very little smoke despite the loud noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my equipment.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for my product. The service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re really enjoying our new microwave. It had a lot of “bells and whistles” that we still need to know how to use but we think it was a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my new microwave. Don’t like that you have to remove rack for anything bigger than a plate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade with this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Was easy to install. Lots of great features

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don’t use a microwave much, but we wanted this to match our other appliances. This was hard to mount on the wall and has too many features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sarah,

      We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of having a hard time mounting the microwave. Don't worry will surely notate your feedback about this matter for a better product in the future.

      I highly recommend clicking this link for future reference or guide:
      https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/

      Installation guide:
      https://image-us.samsung.com/SamsungUS/ME21M706BAS_G.pdf

      Use your Samsung microwave for defrosting:
      https://www.samsung.com/us/support/answer/ANS00087027/

      How to cook with your Samsung microwave:
      https://www.samsung.com/us/support/answer/ANS00049159/

      You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
      https://www.samsung.com/us/support/answer/ANS00062285/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/ME21M706BAG/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144663581

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has really enjoyed using this product. We had a smaller microwave before with limited capabilities, so this one is much better. The exterior finish is very well made and easy to maintain also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it cooks food wonderfully It’s just kinda on The loud side.

    I would recommend this to a friend