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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3503 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,503 reviews
  • Rated 4 out of 5 stars

    Works good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would get five stars if the #ers were backlit on the microwave. Can’t use it in the dark.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Awesome, congratulations on your Samsung Microwave. I am so appreciative of your honest feedback. I will definitely be sharing your opinions with our design team. We welcome you to the family and are so grateful for you choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Fantastic Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a great appliance! It has numerous options all of which work just as it says they should. Heats food evenly! Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2.1 Cu.ft Micro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no issues so far prefer the handle option over the no handle makes it easier and quicker to get things in and out of the micro

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Carolos 765. Thank you for choosing Samsung! ^Ty Samsung

  • Rated 5 out of 5 stars

    Perfect Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Microwave I have ever had, it has no hot spots so no exploding food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE BESPOKE LINE!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white glass!! Looking forward to upgrading the rest of my appliances to the bespoke white glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 2.1 Cu. Ft. Over-the-Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, sensor cook cooks the food just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, perfect fit, covering all our kitchen needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason Fisher is a great salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Fisher is an excellent salesman. He explained everything in detail, he followed thru the whole time, setting my expectations for delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sucess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only Best Buy had the model I needed and had it in stock. I must have looked at least 5 different places. Lesson, go to Best Buy first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product. The installation was a problem and not well explained of what was needed. Because of this, the installation was delayed two plus weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Large capacity for bigger items. Still exploring all the features available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 3 years since we had the appliances and they working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and pick up was quick and easy! Defiantly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this microwave a second time since I liked the first so much. Good looking and great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Microwaves for breakroom

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. I bought 3 for a small break room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s durable, and it works well. I love the color. I like all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2.1 Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Microwave. Touch settings along bottom and recessed door opening on side make the esthetics very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choiice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sleek and go in style with the rest off he kitchen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work at all when plugged in.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it from an outlet store in Montclair, CA. When I plugged it in after installation it did not work. Best Buy told me I could not return it because of the purchase place so I had to call Samsung to fix it. It took Samsung 2 weeks and 2 separate trips to finally get it operable. I am not a happy customer with the outlet store and doubt I will ever use it again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Billy,
      I am glad to see that we were able to take care of your issue that you were experiencing with your Samsung Microwave. We are glad to be your choice for your newest addition to your kitchen and we welcome you to our family. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Elegant

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These microwave is elegant and the price is great for the look of tgese microwave

    I would recommend this to a friend