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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3503 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,503 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought to replace our old maytag microwave. Best thing we did. Easy to touch buttons. Heats up faster. And has a way better exhaust fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very striking and has a ton of features. We are really enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an amazing microwave, if you ever break your own, this is what you need, nice and durable and convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave on points

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my points. Can't use it until I get it installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Products And Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave pickup curb side was phenomenal. Recommend best buy for all computer phone and appliance needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like our microwave. It has many selections to pick from and really like the sensor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this microwave has performed as expected. It is very easy to use and adds a touch of modernity to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White micro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking . Like it has rack . So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome just what we were looking for great for cost of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful unit. Enjoy all the features makes cooking a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range microwave Samsung really done a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 2.1 cu.ft Over Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is doing good so far. It makes a bit more noise than I imagined (fan and heating).

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, louie! Thanks for leaving a review with us! ^Ty Samsung

  • Rated 5 out of 5 stars

    Microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy offers and provide a good quality of merchandise. I bought microwave and love using it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good microwave, just don't expect to see the food.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats food well, however it's almost impossible to see the food cooking. I like to watch my hot pockets cook, and take them out before all the insides extrude out, however this microwave makes it impossible. The pattern on the door is nearly opaque, and the lightbulb is very dim.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GrumbleShark, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143591930) and it will help our team pull up your information. We thank you for choosing Samsung for your home. ^Lena Samsung

  • Rated 5 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to wait for this item to arrive. I am hopeful this will work as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to install. One negative part is the touch screen buttons. You have to be pretty precise when touching the number you want.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, it had a large scratch and had to be returned for another. The second one came and looks fantastic. The problem is that the black stainless scratches very easily. My wedding ring touched the door when I close it and it made a scratch on the door on the second use. Very sensitive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Over the Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this microwave because it fits nicely over the range and the buttons are easier to reach compared to other brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had looked closer at buttons. Still can't figure out how to cook with power other than 100%

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Remodel. We are always happy to help. To further support your concerns I'm including the link to the user manual (https://bit.ly/2Fd194n) page 13 onwards explains about usage of the microwave. Thank you for choosing Samsung. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung fanboy but for good reason. The technology of this microwave, made me fall in love. Recommended

    I would recommend this to a friend