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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3503 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,503 reviews
  • Rated 5 out of 5 stars

    Awesome microwave !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern look, works great, love it! The only challenge was installation. I would recommend to use professional help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and features it has to offer plus very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice compliment to the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We matched the microwave to the range and couldn't be happier with the look and functionality. This really saves space and looks great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey BJCORNE. Great choice! I’m pleased to see that we were able to exceed your expectations, also I want you to know that you have our support at your fingertips, just reach out to us available via Facebook Messenger: http://m.me/samsungsupport Twitter: https://bit.ly/2pTYDc7 LiveChat or Email: https://bit.ly/2z9FXFrt or by calling 1-800- Samsung if you have any questions. ^Gaby Samsung

  • Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went with this option because there was no external handle. Pretty slick looking device.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 1 out of 5 stars

    Broken after 5 months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks really great in the kitchen. Unfortunately after only 5 months of owning it, the front touchpad/buttons no longer work and the clock no longer shows up. It seems the whole front display has already malfunctioned. Another issue is that when it did work, there is no button to change power level and no clear way to change it while running the microwave. In the end this was a disappointing purchase considering the price and the length of time it worked.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! Thank you for taking the time to leave your feedback. I understand that your unit panel is no longer working. We are sorry for the inconvenience and would like to provide a link to help get the unit working as designed. (https://www.samsung.com/us/support/troubleshooting/TSG01001961/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143825519
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 4 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no bad, feels a little cheap for the price, but so far it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2.1 cu. ft. Over the Range Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Over the Range Microwave. Hood light it's extremely bright. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks and of course it works well. I moved up in price definately worth it. Quality is awesome...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave. Seem to work fine so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best decisions i’ve ever made with buying an app love. beautifully made, and heats things really fast! i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still new but we like it. It matches the dishwasher range and refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Price was decent. Does everything that I want it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing is i wish buttons were a little more reactive have to push more then once sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had little to no instruction. Product manual leaves a lot to be desired. The installer did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wrong microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is for over the range and by mistake ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave that matches up perfectly with the rest of my Samsung kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great large Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave is just great for me I do most of cooking in it. It has a rack so you can stack and cook or reheat two or more this at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i will recomend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my new microwave, just one think, the 30 seconds are different from my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a microwave. I do like the way it goes with my kitchen. Also seems to work very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple settings. The lighting option is nice and the display itself is very nice as well.

    I would recommend this to a friend