Customer Ratings & Reviews
- Model:
- ME21B706B12/AA
- SKU:
- 6486159
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.
This summary was generated by AI based on customer reviews.
Priced to high for performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interior dark blue color makes it difficult to see and light is in an awkward place. Does not cook as quickly as my previous 1000 watt microwaves. You must really depress the touch controls to set cook time, etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ggmm,
Seeing the status of the food you cook is essential, especially if it's your favorite dish. We're here to help you with what you're experiencing with your Samsung microwave.
The below link is the user manual for your model. See page 24 for a suggestion for the dim cooktop lamp.
https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf
When the oven takes too long to cook, I recommend checking the link below for troubleshooting steps.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
You may also refer to the link below to fix the microwave's control panel that does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145097964) to help our team pull up your information when you message us.
Thank you!
-Angelica
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is great- only issue is the top metal sticks out slight but not a huge issue
I would recommend this to a friendMicrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy and the microwave interior is very large.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say this is the best microwave I have owned. The defrost works great. Just love everything about it.
I would recommend this to a friendEasy installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave very easy to install love the black stainless steel color it comes in and has alot of space inside
I would recommend this to a friendBrand response from Samsung
Posted .The sleek look of black stainless is my favorite as well, Jduron! Thank you for choosing Samsung. ^Lo
The microwave is great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one similar to this on that we had for about 17 years and decided to get another one. We are happy.
I would recommend this to a friend5 star
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is awesome! It cooks everything perfectly, and the presettings work very well.
I would recommend this to a friendGood so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far! Is working good, how do you expect to say is excellent when you have it for less than a month
I would recommend this to a friendJackinthebeanstock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well but still figuring out all the functions
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family seems to like it. It is still working so thats a win.
I would recommend this to a friendGREAT microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large cooking space and it looks great over the range.
I would recommend this to a friendDo not buy this unit.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was purchased in June 2021. It is a year and a half old. It has had two repair tickets. One was completed. The appliance repair company declined to complete the second problem, citing that it was a common problem with Samsung Microwaves and was not covered by our appliance service program. The unit will not turn on. Apparently a wiring harness is to blame.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy using your microwave at home, Rsingr.
A microwave that is not turning on or is turning off by itself is usually caused by overheating or a low power supply.
Here is a link to "Samsung microwave is not working": https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-does-not-turn-on-or-turns-off-by-itself
The below link is the user manual for your model. Turn page 4 (Critical Installation Warnings - bullets #1 and 7), page 6 (Usage Cautions bullets #3, 5), and page 23 (Troubleshooting - The display and/or the oven is not working) for reference: https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145338271), which will help our team pull up your information.
Have a great day.
Melardo
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in use,beautiful shape. Wife love it. Simple to use
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love it, it's so easy to use. I have made so many great dishes in this unit. It has so many one step buttons.
I would recommend this to a friendMicrowave Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love micowave has alot of different option on have use them all but i had it vented and it great
I would recommend this to a friendGreat quiet vent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall micRowave Digital display is bright and easy to read Door latch is far better than handle
I would recommend this to a friendJunk!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About a month after I purchased it it would have the time displayed on it and then you would hear a beep and you look and you would see the number seven like somebody had pressed it in a minute or two later it’ll beep again and will add another seven. When I called Samsung they told me that there is an update for the door so they sent out a technician the technician came out and inspected the microwave and proceeded to tell me it already had the updated door so he did something and told me to see if that worked and he said if it didn’t to call Samsung back! Well it did not work so I called them back and they Told me to take it back to the store where I purchased it from and they would refund my purchase in form of credit for the store only. Do not buy any Samsung appliances they are junk! bought a dishwasher at the same time and it broke too they told me to take it back to the store as well. I will never buy Samsung appliances again!!
No, I would not recommend this to a friendGreat product!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box purchase, so the price was nice. Works like a charm. No complaints.
I would recommend this to a friendGreat microwave !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very functional and a definite vocal point of the kitchen. Clean front with no handle makes it stick out!
I would recommend this to a friendgood microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good microwave but maybe no fingerprints but i can still see smudges
I would recommend this to a friend