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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3503 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,503 reviews
  • Rated 5 out of 5 stars

    My new microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't set up right away..but works really nice. Hope to use all the functions. Love the metal rack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and amazing working microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great! Lots of space inside. Large turntable and works great. Looks really nice as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sir

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product work perfect and nothing wrong with this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a new Microwave that works great and looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave, exterior looks great. Interior should have been offered in stainless.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Glad to hear you like how your unit looks, Hank! Thank you for your loyalty to Samsung. ^SuSu Samsung

  • Rated 5 out of 5 stars

    We Like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. 2nd purchase of same. Last one lasted 5 yrs and 3 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave love the product great price at the outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Fast delivery.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and accurate delivery. Works great. Price drop match within time frame so even better deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave hard installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave itself is very nice. But definitely have them install it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave stopped working in less than a year.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on the microwave are good, but it stopped heating food in less than a year. Nine months to be exact. I’m glad I purchased the warranty because nothing seems to last these days.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Having a microwave that operates efficiently is vital in cooking food, Anthony. We'll gladly help!

      When a microwave isn't starting or heating, the most common reason is that it is in Demo mode. This mode is used on retail showroom floors to show off microwaves without activating their magnetron. We recommend checking the link below for more information.

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      You may also check page 33 of the user manual for other recommended actions when the microwave is not working.
      https://downloadcenter.samsung.com/content/UM/201906/20190627105646378/ME21M706BA_ME21R706BA_AA_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145592464) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung lover ! High quality products at decent prices !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a great product. Great addition to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new microwave! The inside is so nice and materials are not cheap quality for the ceramic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Micro Upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old micro with this new Samsung. I love it! My goal is to have a complete Samsung kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooks quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi powered. Looks good. Matches Samsung stove very nicely. Recessed handle gives finished look. Nice LED lighting underneath.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big nice microwave easy to use Very powerful heats up food extremely fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good microwave and the stainless steal looks really nice

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Steph1! We're glad you like the combination of style and function this microwave offers. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the options. Buttons on the bottom are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with this product. Looks nice in the kitchen and cooks fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, no complaints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great microwave. Haven't had a problem.

    I would recommend this to a friend