Customer Ratings & Reviews
- Model:
- ME21B706B12/AA
- SKU:
- 6486159
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.
This summary was generated by AI based on customer reviews.
Excelent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product. I really recomend it to anyone who want to update the microwave.
I would recommend this to a friendGreat microwave...only complaint is only a 1 speed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looks and easy install..only need is multi speed exhaustfan
I would recommend this to a friendLarge capacity and has a metal rack inside.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good microwave. Cooks, warms, reheats as it should. The vent doesn't have much drawing power and this causes steam to build up on the face of microwave when I'm cooking on the range below. Also the vent is extremely loud.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Donna,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the microwave making a loud noise and having a weak vent fan. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds.
I highly recommend clicking these links below for a basic troubleshooting guide:
Microwave is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
The vent fan is weak on your over-the-range microwave:
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
There is steam coming through a crack in the door. See page 36.
https://downloadcenter.samsung.com/content/UM/201906/20190627105646378/ME21M706BA_ME21R706BA_AA_EN-MES-CFR.pdf
For future reference please click on the link below on how to clean microwave to avoid unnecessary repairs:
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME21M706BAG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144277572
Thank you for choosing Samsung. Have a great day.
-Trisha-
Love it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Seemingly easy to install, though we hired someone to do it for us.
I would recommend this to a friendNew Tech
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing new level i like the way the numbers are set up
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not made a microwave purchase in over 20 years and this one has not disappointed.
I would recommend this to a friendNo regrets
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! We bought this for our newly remodeled kitchen and no regrets
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review and being a Samsung customer! ^Ty
Samsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung microwave that is stainless steel with touch screen choices.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. ^Lo
Sleek microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this model with the hidden handle. It makes it look so sleek over my new stove.
I would recommend this to a friend- Cons mentioned:Fingerprint resistance
Never again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to use glass cleaner on it daily to get rid of the fingerprints. I will never purchase again.
No, I would not recommend this to a friend Nice clean finished look.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave operates well and matches the oven we bought at the same time.
I would recommend this to a friendBrand response from Samsung
Posted .Glad you found the perfect match for your oven. Thank you Jolly65, for giving the great review. ^Shifa
Finally available.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, lots of options and looks good in my new kitchen.
I would recommend this to a friendWorks incredible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and looks awesome in my kitchen! I will recommend to my friends!
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was on time does everything that my wife wants looks nice in kitchen
I would recommend this to a friendgreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. . .
I would recommend this to a friendHopefully the 2nd times the charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one. The first lasted 14 months before the Magnetron failed. My repair guy said it wasnt worth fixing so 2 months our of warranty i am replacing it. Not sure I wanted to go with Samsungagain but it was the easiest way to go since its an over the stove model and the bracket was reuseable. So fingers crossed it was a abnormality. Otherwise the unit is very nice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
I surely know how frustrating it is when the microwave isn't up to our standards. Please allow us to extend our support.
We would love to speak to you directly to provide support with your unit and give you the best assistance in the future.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146935955) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Very easy to install and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outer chassis is unit is this and when hanging from cabinets this metal may show as bent or wavy
I would recommend this to a friendFeatures are great !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features on this microwave-black stainless is a great finish too!
I would recommend this to a friendLooks great! Solid construction.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. I did it alone. Another person would be advisable to lift into place. My wife loves it.
I would recommend this to a friendmicrowave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing works great. Foods always hot and popcorns always popped
I would recommend this to a friend