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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3503 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,503 reviews
  • Rated 5 out of 5 stars

    Roomy Interior

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how big the inside of this microwave was but I love how much room it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product very happy with the my purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very happy with the my purchase of the Samsung appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great service we always receive when we shop at the Merrillville Location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. The popcorn and nachos buttons cooks perfectly. I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great..enjoying the microwave...would recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far, got what I paid for. Reheat function is cool

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t opened or used yet as I don’t have no cabinets to mount microwave but I am sure it will be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple of weeks now but so far it works perfect. We will see over time if it last.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the 5 Stars, Robbie. We are pleased to have you as a satisfied customer. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this purchase. Many features for heating, cooking and defrosting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Great price and professional installation! Very Happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved look amazing on top the my range combination

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box good deal. Sales team was very helpful. Good quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good addition to any kitchen till dies

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to any kitchen. Worked ok for over 1 year but died with SE error. Best buy makes Total membership members pay a ridiculous $100+ tax for a service fee.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment with not having the best experience with your microwave. Let us help.

      Here is a link for troubleshooting steps for your microwave that is displaying an error code; kindly choose the one that matches and click the embedded words.

      Samsung microwave error codes.
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149029919) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product works great no issues looks great and love the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with our choice! Works great,love the sleek look! Powerful, and like the sensor cooking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking and works well. I like how quite the fans sound, compared to a regular bell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was awesome with the high tech built in.love how it can work with a tap of your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice but still the hand prints shows and it’s hard to wipe off the prints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Works beautiful! Connected exhaust as well and works great! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave with a shelf. Very pretty and looks modern

    I would recommend this to a friend