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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3503 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,503 reviews
  • Rated 4 out of 5 stars

    Heats of great very roomy and attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heats Of great sensor is a plus very satisfied with purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't waste your money on a samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave died on us twice. The first time it was luckily under warranty and had to have the entire door replaced because that's where the motherboard is. Barely a year after that the new door gave us an error code and it would cost more to repair than buy a new microwave. A waste of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JessicaG,

      We understand how you feel about your experience with the microwave. Let us help.

      Below is a link to help you with the error code showing on your microwave.

      Samsung microwave error codes:
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      Should you proceed with the repair, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150848428) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    EXCELLENT MICROWAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT MICROWAVE. THE SENSOR IS GREAT FOR NOT OVER HEATING OR COOKING FOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this microwave 2 weeks. So far its great. Will update in a month or so.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Tank! We hope you continue enjoying this microwave for a very long time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Like the sensor and has lots of bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the appliances taking 3 months to arrive everything is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave oven looks beautiful and I love all the preset buttons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaces Electrolux.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, great microwave Not one criticism. Installation team, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works with our other Samsung appliances. Love the black stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mo was super helpful and installers were very clean and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is exactly what we are looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harvey Lay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a kitchen remodel taking place in September 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect.............................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modern replacement for my old microwave. Works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the ranger microwave is top notch. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerfull microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Would recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Microwave looks great in my kitchen. Would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value.Nice design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clean looks and nice functionality of this Samsung microwave. Also fare price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to puchase in best buy outlet for best price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is 21st century and it works great. The sensor feature is particularly useful. Love it!

    I would recommend this to a friend