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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3503 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,503 reviews
  • Rated 5 out of 5 stars

    Good Value for money microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complete microwave, works perfectly and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many functions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave/range. It has been very useful and the presets are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, enhances the look of my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung appliances are the best. I am one happy new home owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has been working great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Love the Color and functionality. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered ingreat condition. Flawless installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect enjoying to have samsung and using it great one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems it has all the features you would want.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be a great microwave and I expect it too do all that I want it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and has been working great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Easily one of the worst microwaves you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave and was very excited about. I loved the size, the features, and the look. I decided to make some pasta for dinner for the first time and boiled some water and turned the microwave fan on to absorb some moisture. First time boiling water on the stove and I get and “SE” error 5 minutes in. After some research it seems to be related to the control board and moisture as the control board is at the bottom. Gave it a day to dry out and shut power down to the outlet and the error hasn’t gone away. Do all of yourselves a favor and make sure to buy a microwave with the board on the right side and not at the bottom. Or make sure you always cover your pot. This microwave also has a problem with condensation building up on the exterior of the door when microwaving something with a higher liquid content. We also received two of these microwaves both dented.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jake,

      We understand how it feels to deal with an error code on our appliance. We'd love to help you.

      Please see the link below for steps if the microwave is showing an SE error.
      https://www.samsung.com/us/support/troubleshooting/TSG01110365/

      Also, I have shared a link below for the steps if there's condensation that forms in the microwave door.
      https://www.samsung.com/us/support/troubleshooting/TSG01110250/

      If, after following the steps, the issue persists, we highly suggest contacting us directly.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146882797, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave and the folks doing the installation were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple functions very handy, like the rack .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive, like the additional depth over our previous appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave. It looks very nice with our new range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to a newly renovated kitchen. Looks very sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love my microwave and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and straightforward unit. Works great and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and beautiful addition to my kitchen. Love Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love the TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products. They are absolutely amazing!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the keep warm setting for making holiday meals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new microwave it works really well, so far and looks great

    I would recommend this to a friend