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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3503 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook for its ease of use, stylish design, and generous size. Many appreciate its attractive appearance and the array of features it offers, along with its generally quiet operation and straightforward installation. However, some users note concerns about fingerprint smudging and the size of the door. A small number of customers reported issues with the fan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,503 reviews
  • Rated 5 out of 5 stars

    Great Microwave for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good microwave for the money. Not as powerful as some though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and features of this product! Would recommend this microwave

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm glad to hear how much you like your new Samsung microwave Osier! Thank you for taking a moment to tell us what you think. ^Mae Samsung

  • Rated 5 out of 5 stars

    good microvave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far having a good experience with the product. working great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Mara. We are delighted to hear that you've had a fantastic experience with this microwave. Thank you for choosing Samsung! ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung microwave works fine . Black stainless Steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice microwave and very modern looking My wife loves it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is delighted to hear that you've found the perfect microwave for you, Jcatrin. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek look. Works great and is easy to use! I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a microwave that does its job can’t really say more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect addition to our kitchen remodel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; looks great. Great value for the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The last Samsung product we will be buying.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first microwave lasted a bit over a year. It was replaced with our Totaltech warranty. The replacement lasted 3 weeks before it went out. We have a $3,000 Samsung fridge that we had a similar experience with. We will not be buying Samsung products anymore, as it looks like they just aren’t built to last.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We appreciate you sharing your feedback about the experience you had. We will certainly use this information to help us in our everlasting efforts to improve the overall customer experience.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features you could reasonably hope for, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has been great so far. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches my samsung appliances and performs as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Profile, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks awesome and has a huge interior. It’s a bit noisy on start up with a bit of an annoying clicking sound. When I got the product there was a minor plastic ‘key’ part on the filter frame which locks into the rear latch that was broken, and from an engineering POV it should be better made as it does look easily breakable. Nevertheless Samsung sent out a guy and a new part and it was fixed in less than ten minutes. I love the look of this piece and the hidden handle. The extrator is fierce and the lights are bright. Overall a good bet, but we shall see how long it lasts. Our last one was 16 years so this has stiff competition!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Chris. We are happy to hear that the sleek look of this microwave has been a great addition to your kitchen. Here is a link that outlines all the noises that may occur during normal operation of your microwave in hopes that it will help you understand what you're hearing (http://bit.ly/2TWGIfQ). Thank you for choosing Samsung. ^Lo Samsung

  • Rated 3 out of 5 stars

    Looks good thats it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im all samsung equipment. This one...... is weak. Looks good and performs poor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful multiple cooking options and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for frozen foods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like microwave very good for cooking frozen foods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best microwave i've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave with the touch screen buttons! I would highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought all new appliances for our kitchen. Nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and it has a very nice front panel and controls.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the five stars! ^SuSu Samsung