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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 5 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 4 out of 5 stars

    Great fridge— does NOT include panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE the fridge, but I will say this listing isn’t super clear about whether it has panels or not. It does NOT include panels and looks kinda funky without them. I wish the listing included a photo of what it looks like without the panels on them. Otherwise, love the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest fridge ever!! I love the chilled water jug and small ice!! Priceless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying thr updated refrigerator. It took too long to receive the ordered panels for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not receveed yet why dontcwe talk afrer it comes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge but the costumer service during purchase was terrible I’ll never purchase anything from Best Buy again after the service I received

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand that your experience with our customer service was unpleasant. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall customer experience with this purchase.

      Have a great day.

      -John Samsung