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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 73 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the Bespoke 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center for its stylish design, particularly the white glass panels that resist fingerprints. They appreciate the convenience of the beverage center and the flex zone that can be adjusted to different temperatures. The dual ice maker and the counter-depth design are also highly praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 73 reviews
  • Pros mentioned:
    Beverage center, Flex zone, White glass

    Rated 5 out of 5 stars

    Amazing!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I didnt need a fridge, went to buy a new washing machine. But walked by a display model and fell in love with it. Was on sale for 2100 at my local best buy, which was 1100 off so I bought it and set up delivery for day aftet thanksgiving. Then the next day I decided to go to the outlet/scratch and dent location and they had one for 1651.00 so got that instead, said dents/residue on label. Had all the packaging still inside so new otherwise it was new. Could not se any dents scratch.etc on front which is all i cared about since you would not see the sides/back. Once delivered I looked over with a fine tooth comb and the only thing I could find was some tape residue on the left side of the cabinet. Blows my mind that someone would refuse delivery for that as goo gone took it off in 1 minute. Anyway the fridge is amazing. I know alot of people don't like Samsung but I have purchased for years with few issues. Has tons of space for a counter depth, love the beverage zone and 2 kinds of ice. Also like the flex zone where bottom right can be set to fridge, soft freeze or regular freezer. Like the white glass panels as they have a grey tinge to them. Looks very sleek. I would recommend this to anyone and if you have an outlet store in your area be sure and check there first.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, White glass

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the white glass looks! The plus too is that you don’t see any fingerprints like on stainless steel shows. I also love the beverage center on the inside, which helps the outside stay clean. I have the counter depth, it doesn’t have the most space, bu tv it works for me!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Sinply Incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had been searching for a refrigerator to go in our recently purchased home. It being a historical house with a gally kitchen, we were constrained on space and needed something smaller, but that would also afford us modern conviences. The samsung being counter depth fit perfectly in our space, and surprisingly still gave us more space than our last refrigerator. We love the beverage center and also that the ice isn’t in the door as that is normally problematic. We use the auto fill water pitcher far more than the water dispenser; its just faster. Another well appreciated feature are the freezer drawers. Every shelf in the freezer can be pulled out life a drawer. While we have only had the unit for about a month, it seems like its going to hold up well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the best ive ever had. Especially with the drink door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i was amazed when it installed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful color match with my cabinet so well. luxury looking . hopefully wit will last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Samsung Refridgerator Bespoke. Plenty of room and fits in my not so big kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outlet store highly recommend if your looking for appliances, purchased a Samsung fridge

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke 23 Cu. Ft. 4-Door Flex French Door Refrigerator is a game-changer. Its stainless steel finish looks sleek, and the customizable panels are exciting to change. The Beverage Center is super convenient for quick water refills, and the flexible compartment is great for switching between fridge and freezer. It’s spacious, keeps food fresh longer, and fits perfectly in my kitchen. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Flex zone, Ice maker

    Rated 5 out of 5 stars

    Great Fridge with High End looks & Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is fantastic. The glass front looks great; it is much more custom than just the stainless steel. Very clean lines and the interior looks very nice as well. We had a flax zone unit before, so already knew how nice it was to have the flex zone set up as a "kid fridge" for the little ones. but having the WiFi connectivity on this one is a really nice addition too! Also really like the beverage center and not having the ice maker inside the fridge, this one seems to keep a lot more ice on hand for a counter-depth model, and the dual ice functionality is great as well! Would highly recommend this,

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Height, Storage

    Rated 4 out of 5 stars

    A couple of nuisances but love the design!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing, what I wanted! Storage is practical but less than my previous fridge however I was aware prior to purchasing. Height is slightly higher than some standard cabinets so would recommend measuring your space like we did! One of the bins is having trouble fitting despite it being in the correct spot and of multiple tries by multiple people, need to contact customer service on it. Beautiful design, color, and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, White glass

    Rated 5 out of 5 stars

    A beauty in the kitchen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! I’m so glad I changed my mind at the last minute. I had originally ordered a stainless steel GE fridge, but then I walked into Best Buy and saw this beauty on display—it was love at first sight. The white glass panels are stunning and a must-have, and the counter-depth design is perfect for my space. My favorite features are the ice maker (with both cubes and bite-sized options) and the built-in water jar. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 4 out of 5 stars

    good fridge poor installation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, the Best buy installer that put it in pushed on it real hard and now it makes a funny noise and the compressor. Best buy wouldn't do anything about it and I'm not very happy with that but the fridge itself is great. My only problem was with Best buys knuckleheads

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Looks fantastic and also performs very well Food stays fresh for long time And the inbuilt water filter and ice maker is superb The four doors give great option in storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love ours!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung Bespoke 4-door refrigerator from Best Buy. It fits perfectly in our space although it is taller than most. We almost didn't buy it for this reason, but it turns out it fits so well that it looks custom. The glass-faced doors are elegant, and we get lots of compliments on how great it looks. Beyond appearance, the features are what we love about this refrigerator. First of all, it's virtually quiet. We never hear anything, incuding ice drops. The beverage center works perfectly. We always have a steady supply of fresh filtered water on tap and the pitcher offers colder water. The pitcher pours so well without spilling a drop. We fill our coffee maker every night with water from the pitcher and it refills automatically. The compartments can fit just about anything and can be configured to adapt to the occasional large item as needed. Overall, we have nothing to complain about and everything to love about our new refrigerator from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish, Spacious, and Incredibly Functional – A G

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Samsung Bespoke 4-Door Flex Refrigerator! From its sleek, modern stainless steel design to its innovative features, this fridge has exceeded my expectations. One of my favorite aspects is the Beverage Center, which provides easy access to filtered water and a built-in pitcher that automatically refills—perfect for staying hydrated. The Flex Zone is another standout, allowing me to customize the lower-right compartment as either a fridge or freezer depending on my needs. The counter-depth design fits beautifully in my kitchen, and the spacious 23 Cu. Ft. capacity offers plenty of room for all my groceries while keeping everything organized. The adjustable shelves and dual ice maker are thoughtful additions that make everyday use even more convenient. Overall, this refrigerator is a perfect blend of style, functionality, and smart technology. If you’re looking for a high-end fridge that keeps food fresh and elevates your kitchen’s aesthetic, I highly recommend the Samsung Bespoke 4-Door Flex!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Flex zone

    Rated 5 out of 5 stars

    Feel like a Queen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge makes me feel luxurious and its everything I have ever wanted. The flex zone and beverage center is a huge upgrade that I cannot imagine living without now. The process to purchase was easy and install was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek, slim and effective !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product - excellent design. This fridge holds as much as our old full- depth but is much easier to organize and find items. We love the flexible zone and the two ice size options. Much more room in our kitchen aisle.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Sturdy refrigerator with solid layout

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new unit so I cannot speak to its reliability. Layout is excellent with sufficient room in the top refrigerator to fist larger leftover items. The bottom freezer doors are unique and super handy. Sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Design and Use of Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! Great design & fits our needs. We ordered the light blue panels so it stands out beautifully in the kitchen. Sleek look with no handles. The doors are easy to open. It is so much easier seeing and pulling out freezer items given the pull out trays, baskets and side door space. The beverage center is really nice and easy access to just get out the drinks. I highly recommend this fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Dent, Order delay, Replacement part

    Rated 1 out of 5 stars

    Awful experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocking how the person that took care of the replacement part for the refrigerator said that she is placing the order and once it arrives we will schedule the replacement. After 15 days when I called I found out that not only the woman lied to me about placing theborder because the woman that I was talking to said that she can not find any order for any parts. And it gets better be cause I called on the 15th day, Best Buy can not replace the part . I can only get a 100 dollars or they will exchange the refrigerator. I paid a lot of money for this refrigeration for me to have it with a big dent. Pretty sad and unfortunate that Best Buy will exchange the refrigerator but not the part. Well, we’ll see when the new refrigerator arrives on the 30th.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand how you feel about the person you spoke with regarding ordering the replacement parts for your fridge not meeting your expectations. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to give feedback about your overall experience with this transaction.

      Have a great day.

      -John Samsung

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