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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 81 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the design and appearance of the Bespoke refrigerator, with many appreciating its beverage center and auto-open door feature. The refrigerator's lighting has also been well-received. However, some customers have reported issues with the ice maker and have noted the refrigerator's noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 81 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great Refrigerator/Freezer! Love the Front Drink door and the auto-open feature is so helpful when you have your arms full!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depth is perfect and aesthetics are a great fit for our kitchen. Wash the pitcher multiple times. Water will taste terrible from it until you do.

    I would recommend this to a friend
  • Pros mentioned:
    Auto open door, Beverage center

    Rated 5 out of 5 stars

    Nice looking fridge, customizable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, love the beverage center and auto open doors, Wish the pull to open the left fridge door manually was not right behind where you touch to auto open the door though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge (Best In Class)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a stylish, tech-forward fridge and are comfortable with a bit of a learning curve, the Samsung Bespoke might be a great fit. But if you prioritize simplicity and reliability, you might want to consider a less feature-heavy model in the Bespoke line or a different brand altogether.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A must Buy Samsung Refrigerator with Technology

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this streamed line look and the four individual doors. The quality and vision Samsung has incorporated into the technology and WIFI integration is supreme. I highly recommend this refrigerator, love the amount of storage and placement of the water dispenser and ice is easily accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal refrigerator and it works smoothly. I would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    DBH1969

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge exceeded our expectations. For being a counter depth refrigerator it holds a lot of food. I strongly recommend this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Luv luv this fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, it is awesome, no complaints and have had for a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Still have to purge the water system and get everything moved from mybold to new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are impressed with this refrigerator and the beverage center. No more opening the frog to grab a cold beverage and the auto fill water pitch we never go without cold water Only had for short time

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek Design - Great Features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator after having to return a Kitchen Aid which had a bad door. We love the design of the Samsung. Clean look, and then beverage door lights up to reveal drinks inside. Don't have to open the entire door to get drinks out. Kind of miss ice/water dispenser on the outside of a door, but this fridge makes up for those differences with its dual ice maker, auto open doors, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Not a fan of glass panel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my kitchen aid fridge honestly after getting it in the house the black glass stuck out like a sore thumb. Plugged it in it was extremely loud and not something that I cared for. Honestly I didn’t even cut any of the plastic off the drawers or put everything in place I scheduled a return asap. This fridge isn’t for everyone and deff wasn’t right for my house but it could be right for you still.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Modern Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sleek counter depth refrigerator. Love how everything is organized and it’s for doors French style. The filter is easy to change. The automatic doors work flawlessly and comes in handy. I have had this for less than a month. So far it’s great. The deliver and installation by geek squad was great!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    NEW FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this fridge now for about 6 weeks. Overall, we love it and how our food stays fresh. The one negative would be the ice dispenser. Things can get sloppy with the overflow of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this samsung 4 door and its the best i have purchased all the time . Its to spaces and i bought it open box so i get a best deal at the store and i get the best coustmer service from the staff her name is balen and other staff help me to chack the condition and put it on my truck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great! The only mildly annoying thing is that the freezers are drawers only so there is nowhere really convenient to put things like a shelf, but it's just a minor inconvenience. Otherwise we have had no issues and the customization for the door at the bottom right is also very handy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung - Bespoke 4-Dr Flex French Door Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fridge, but the steel plates on doors came with cosmetic defects. These are replaceable screens so can be customized, but that leads to easy possible dents and imperfections.. even in a brand new out of the box. Best buy did an exchange which was even worse. Not sure why they could not just send the damaged part that we can get easily replaced. Taking one star away for the filmsy door panel plates

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for your feedback on our refrigerator. Rest assured that we are working to improve our products and services with the help of your review. Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Nicole Samsung

  • Rated 4 out of 5 stars

    Spacious counter depth fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator which maximizes space while being a counter depth design, One are of improvement would be the ice trays, both have a tendency to spill ice out the back when scooping ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great refrigerator. I really like the welcome lighting and auto door opening. I enjoy using that. I also liked the auto fill. Water is so comfortable when you need a water use the container.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and beautiful. love the water compartment. Energy efficient

    I would recommend this to a friend
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