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Customer Ratings & Reviews

Your price for this item is $2,699.99
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The comparable value price is $3,779.99

Customer reviews

Rating 4.7 out of 5 stars with 241 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the ample storage space, the innovative ice maker offering two cube sizes, and the stylish design of this refrigerator. Many appreciate the convenient beverage center and the available color options, enhancing its aesthetic appeal. While some found the depth and door opening to be minor drawbacks, the positive feedback on key features outweighs these concerns. The temperature control system also receives praise for maintaining consistent temperatures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 241 reviews
  • Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a good deal on my fridge more than 70% off. worked fine no issues got $100 gift card for purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so far. We did find out that the panels take forever to get to us if you want them for free so we ended up buying them after getting it delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for little one. He just grabs what he wants

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new refrigerator.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this beautiful frig. Love everything so far. I finally completed my kitchen appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue navy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge! You lose a little space with the dual freezer doors. But love the look. Takes time to get used to the ice trays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Bespoke Refrigerator. It defines a new generation of custom style that you can change with the style you like. Waiting for led panel where we can customize our own color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely fridge. I really like the design and how accessible this fridge is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems abound. Not recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the good: I like the flex concept, where you can decide whether the bottom right quadrant of the fridge can be used as either a freezer or a refrigerator. My family tends to mainly eat fresh food so we have very little use for much freezer space beyond vodka storage and ice cream. Now the bad: First, I purchased this a month and a half ago. It was delivered quickly, but the installers refused to install the custom panels, saying that they didn't have any experience with it. They told me to call Geek Squad and schedule a "special team" to come and install the panels. I called and did as asked and they scheduled this "special team" for the following week. The following week came and 30 minutes before their scheduled arrival they called me and cancelled. Why? "We don't have anybody who knows how to install the panels". But I thought you were the special team? "What special team?" I call back again and they said "oh so sorry, this time we will add a note about it". Shouldn't they have done that before? OK, another week goes by and the fridge still has no panels. But they couldn't possibly screw it up again, could they? They did! The next time they were a flat-out no-show. I called to find out where they were after they missed the timeframe and they said they were running late and were an hour away. This was at 6pm. But OK, I can wait until 7pm if it means it's finally done. 7pm comes and goes. At 7:30 I call back, by 8pm I get in touch with someone. I ask what's going on. They said they decided to cancel. Would you like to guess why? That's right! They realized that had nobody who knew how to install the panels! So what is their solution after blowing three appointments in a row? This is not a joke, they recommended that I make an appointment every week and eventually someone should come who has experience. That's it. That's their solution. Keep taking time out of my life week after week and hope one day someone will come. That's clearly unacceptable. They said they would offer me a gift card for my troubles, but only after they installed the panels, and who knows when that would happen? Eventually someone did come, a month and a half later, but they had no experience with installing the panels and was basically just trying to figure it out on the fly. So a month and a half later, they promised me a gift card for taking FOUR days off to get a fully assembled fridge. So where is the gift card? "I'm sorry sir, we have no notes about you being entitled to one" I will never buy an appliance from Best Buy ever again. Oh, and the thing is a lemon too. Already the light won't come on consistently when we open the door and the water container won't refill consistently. I scheduled a service call to have someone take a look at it, but if they can't even put panels on the door, there's very little hope of a satisfactory solution whenever they do come. Finally, this is the fourth time I've written this review and the other three times the review has somehow disappeared. It makes me wonder what the real rating of this fridge it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Wickerparkchi! This definitely sounds like quite the ordeal you've been through. We're glad you were finally able to get the fully assembled refrigerator you purchased. Samsung is happy to help in any way that we can with the issues you're currently experiencing with your refrigerator. If you'd like, you can even reference ticket number 1143708687, and reach out to us directly through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Fantabulous Fridge dude

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This FRIDGE has been awesome! Works great and is just plain cool to look at!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge came in damaged. Customer service dropped the ball. Fridge is very nice, works great. Would be happier if it didn't come in damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish fridge that blends well with cabinets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous looking fridge that goes so well with my new blue cabinets. The thin door that gives access to everyday use items as well as auto fill pitcher and water dispenser is very practical and convenient. Door shelves are also very practical and big for storage. The inside shelves allow to store large size items. There are only two drawers in the fridge but there is an option to turn one side of freezer into fridge temp which will make up for that storage. Downfall is nice panels get finger prints very easily. BUT BEWARE: due to thick door hinges you need to have ample room (2.5-3 inches) on both sides of the fridge or the doors wont open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveee my fridge , everyone is so amaze on how nice it looks. And keeps everything really cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, it beautiful design by Samsung. I would recommend to my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung it’s doing great product it’s nice you can change the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this refrigerator a few weeks ago but so far we love it. It seems so much bigger than it is. Love the flex area and the self filling water pitcher.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Akmay, I want to thank you for your feedback on your new Samsung Refrigerator. I am so glad to hear you are loving the unit. We thank you for choosing Samsung in your home and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new Samsung bespoke and the different panels

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! It is beautiful, high quality, and has so many good features. The beverage center is perfect, and we use it all the time. I love the auto-fill pitcher. I love the two lower freezer sections. The drawers are so usable, and no more big bins that make it hard to see what you have. I could not be happier about buying this fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Pink

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. I have had it for about 6 months and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing refrigerator with options to customize door panel colors to make kitchen more beautiful. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bespoke products are excellent from Samsung it provides you with so many options

    I would recommend this to a friend