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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $3,149.99

Customer reviews

Rating 4.7 out of 5 stars with 1035 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,035 reviews
  • Rated 2 out of 5 stars

    Would not recommend until Samsung reviews quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has to do better, we love the fridge and looks nice however, we had a shelf on the door randomly break in half with only condiments on it, and in the fridge on floor of the fridge under the drawers started cracking. We also have another Samsung refrigerator at our rental property with the famous ice maker freezing up. If you plan on buying a fridge I wouldn’t recommend Samsung rather LG.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelA, we understand your frustration regarding your fridge. Allow us to help.

      To check the availability and compatibility of your refrigerator door shelf, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday. 

      Here is a guide to help you if your ice maker is freezing up. Please choose, "Ice maker is frozen over." Kindly click on the embedded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      I have also shared this link for tips and tricks to load and organize your fridge. Please click on every option, and if prompted by an embedded word, do click it.

      Tips for an organized Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150699303) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Beverage center, Internal space

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! Fits nicely and really enjoying the little extra space with the counter depth footprint and lack of handles. Getting used to the Beveridge Center and so far loving it. Nice to have the middle drawer as an extension of the fridge. Using it more as a deli and drinks drawer. This is a smaller fridge than what we replaced; however, due to the good use of space we can still fit just about the same amount of goods into it. Hopefully it will be a hassle free fridge/freezer for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice maker

    Rated 5 out of 5 stars

    Very convenient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refillable drink container has been the best feature we have ever had in a fridge. The two types of ice are also very cool. Very user friendly features that make life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    BESPOKE FRIG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS A WONDERFUL REFRIGATOR! THE BEVERAGE CENTER IS A PLEASURE. IT LOOKS BEAUTIFULAND IT IS AGREAT ADDITION TO MY NEW KITCHEN. I HAVE PLENTY OF ROOM IN THE FREEZER FOR ALL MY GOOGIES. I WOULD HIGHLY RECOMMEND THIS APPLIANCE AND BEST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, love the space. Looks beautiful in the kitchen. It has plenty of space on the shelves and in the drawers. My wife loves the two different sizes of ice and the easy access options. We have received many compliments!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Efficiently-Designed for Form and Function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REFRIGERATOR EXTERIOR: Sleek stainless steel Hidden recessed handles Door in door quick access to water center REFRIGERATOR INTERIOR: Counter-depth yet very spacious inside Adjustable shelves Ample spacious door shelves Very accessible water filter Auto-fill infusible water pitcher on inside door Interior water dispenser on inside door CONVENIENT SEPARATE DELI DRAWER Allows direct access without having to open both French doors Best yet, it can be converted to use as an extra freezer drawer! FREEZER: Two sizes of ice cubes Self storing ice scoop Two layers of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order was delivered on June 28th, and the delivery service men were efficient, respectful, and competent in removing the out-of-order fridge and installing the new Samsung fridge. The delivery technician, Padi, was clear with the delivery and installation instructions and asked whether I had understood how to download the SamsungThings App and control the fridge functions, which is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile with the different ice trays and the middle drawer temperature settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item, great space, looks beautiful and I priced matched right in their site and saved $400! Paid a total priced in the end of $1690. Super happy!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the refrigerator! The design looks great in my kitchen and the dual ice maker is a cool touch!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. The beverage center is really a great feature. Fingerprints are very common but keep it wiped down and all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke french door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator and especially like the beverage center. So nice to have a pitcher to fill coffee pots, pet dishes etc and not have water dripping on the floor in front of the frig. The Pitcher refills very quickly. It will take a bit to get use to the freezer, but everything fits well. The only disappointment was that we bought the counter depth one to have more floor space but when it was installed we found that we could NOT push it back because the door would not open right. We had a 38" opening.Keep that in mind if you want it flush. So I could have had to larger model since we are not taking advantage of the depth. Overall very happy with this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the counter depth and no handles on the doors. Water jug inside is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Beverage Center is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great in our space. The beverage center is a must have. Also, I love the two different types of ice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Obsessed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my refrigerator!! My produce stays fresh a lot longer!!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge ever. I was skeptical to purchase another Samsung fridge because of their notorious reputation of the broken ice makers. I decided to take a chance because the ice maker is in the freezer, not on top in the fridge. I love that it is connected to the SmartThings app. The beverage station is a super convenient feature. I don’t love that I choose to clean the fingerprints off every single day but it’s not that big of a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this when we built our new home and it is one of my favorite things we own. It is a tad smaller than expected but nothing that I can’t work with. It is such good quality! I love the middle drawer for drinks and snacks. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love My Samsung Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes me smile every time I open the door. There are French doors to open to access the foodstuff inside. The left French door has two functions no.1. opens to your beverage center dispenser for your choice of canned or bottle beverages, number 2 to access the main food storage. The pullout drawer section stores your cheeses, yogurt, sauces, etc. The freezer section meets all your meats, vegetables etc. needs. I love my fridge. . Finally,the freeze section meets all of your needs to store your frozen foods. ,

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Best fridge in your family circle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hehe. Best frodge ever. Looks kill. What else can i say. Its just what wewanted and at a good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Very stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I highly recommend the Samsung Bespoke refrigerator to anyone looking for a stylish, customizable, and high-performing appliance. The in-door beverage center is very convenient It has truly transformed my kitchen and made my life easier.

    I would recommend this to a friend