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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $3,149.99

Customer reviews

Rating 4.7 out of 5 stars with 1039 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,039 reviews
  • Rated 5 out of 5 stars

    Spacious refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge . It is very spacious ! it makes my home feel like a home. so far no problems .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is awesome and very easy to use!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great counter depth refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the refrigerator. It is truly counter depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke 23 cu.ft. review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we expected. Samsung has great customer service if you have any questions this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Refrigerator Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Love the ice machine and all of the freezer space.

    I would recommend this to a friend
  • Cons mentioned:
    Finish

    Rated 3 out of 5 stars

    bespoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful fridge but it does have some flaws, which ultimately made we want to return it. the finish shows fingerprint marks, so you constantly have to clean it. Also, if the door is left open just a little bit, the alarm won't go off. This happened to me when my kids left the door open a tiny bit. It drained the freezer and all my frozen items defrosted and it took overnight to refreeze.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, EytanN.

      Thank you for choosing Samsung for your fridge needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and have a good space for storage food. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bespoke fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refridgerator. Would be nice to have som adjustment to shelfs but that is just a prefrence.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! It’s my second Samsung 4 door and serves me perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the pink glass and absolutely love it. I get so many complements on the beauty, but I love the functionality as well. The middle drawer is very convenient and the water pitcher inside the door is so wonderful. You never have to refill it, it is automatic. I love this refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s perfect for my remodeled kitchen has a slim fit with no handles. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice cube trays - need a redesign.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like everything about this except for the ice trays. When scooping the ice cubes, it is very easy to have some ice fall behind the drawer and to the bottom of the freezer. It is not easy to get the fallen cubes out of there. If they would relook the design of the ice cubes trays, this refrigerator would be a 5 star!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Auto-fill pitcher rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make ice coffee every night with my auto-fill pitcher! Makes the beverage center worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good pick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors dont auto shut fully. Needs a push but otherwise its a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, spacious and well made. Delivery was awesome as well. Good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great refrigerator - terrible customer service.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It's been several months and we still notice every day how easy it is to see everything, and how convenient it is. HOWEVER, I would NOT buy this from Best Buy. I have never had such a poor customer service experience in my life. I hate to say it, because we have been regular customers, but for this product it has been awful. The door was dented upon arrival, and our Best Buy installers said they couldn't install it because of a plumbing problem. So we hired a plumber who came immediately and said there was nothing wrong with the plumbing. From that point on, getting anyone to respond to us to install the refrigerator, replace the damage, etc. was practically impossible. It literally took months to get a response and things still aren't resolved. Bottom line: don't hesitate on the refrigerator, but buy it somewhere else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear BestBuy clients,

      We understand your disappointment about the overall experience you had. Let us assist you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Interior beverage center is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interior beverage center. There was confusion when I ordered about models- not sure this is worth extra Bs the 3-door. Looks nice and modern. Works well so far. Hopefully a new trend in refrig look!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 complaints this fridge is the real deal! Love everything about kt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water pitcher doesn’t refill like it’s supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love the drink center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drink center and water pitcher have been a hit with the kids. Easier for them to get access to cold drinks.

    I would recommend this to a friend