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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $3,149.99

Customer reviews

Rating 4.7 out of 5 stars with 1039 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,039 reviews
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the family likes it. We just ordered the extra panels on the Samsung offer. Give us options in home decide. Love the pitcher. Makes filling jugs and such easy. Lost 2 cubic sq feet in transiting but don’t notice it due to the layout. Well worth the purchase. So far..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge good buy. Glass panels definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my bespoke!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!! We love it! My mom got one too!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at a great price. The delivery was very quick. The delivery team did a great job with set-up as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer service/ credit scam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit on 12/28/24 on my Best Buy Credit card. It was not delivered & installed until 2/13/25. Best Buy charged my card interest & a late fee for January even though I did not have the product yet. What a scam. Customer service on phone were rude & said oh well. Will not ever charge anything there again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand the dismay about being charged for something you didn't have.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Grt product w/problematic delivery/ordering of pan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales guy was super friendly and professional, however there are issues with the way Samsung is ordering the panels and delivery dates got mixed up we have now waited over a month to have the final product installed including the panels. I have to add that the delivery personnel were extremely professional and friendly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There.

      Thank you for your review. We apologize for the inconvenience about the delivery dates and how Samsung ordered your panel. We are pleased to hear about your experience with the sales guy, and the delivery team met your expectations.

      Should you need assistance in the future, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide them with this number (1144882218) when you message us to help our team pull up your information.

      Have a great day.

      Melardo Samsung

  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great but the panels are very prone to be damaged quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this fridge for about a week, it works great the drink center is cool, it came with a pitcher with a built in basket to flavor water, automatic refill when you shut the door. Smart fridge easy to control with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Striking looks, very practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks excllent with the shiny glass, a nice departure from stainless steel. The water pitcher is practical, a bit on the smaller side. I yet need to try the wifi connection, all in all i am very pleased with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new Samsung Bespoke Refrigerator. Plenty of room and I especially love the drawer where we store items that we use frequently. The white glass is so pretty and easy to keep clean. It looks so sleek and classy. We will order the stainless steel for a change now and then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator to replace one we had for 15 years. The dual ice makers are a nice feature and the few options we can control through smartthings is an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than just modern looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! counter depth added several inches of room for my Gally-style kitchen . The minimalist / modern look matches everything perfectly . Ive never used fridge ice before due weirdness and difficulty getting in and out.. but this fridge makes it super easy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bespoke fridge is customizable with whatever color youd like it, between standard stainless to some bright colors, ever a dent a panel or scratch no more do you have to accept the damage, just replace the panel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. Very finger print resistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and functionality! The black and white aesthetic looks great with our cabinets. And the beverage center and extra drawer is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator!! It works very effectively in cooling down food and freezer area is exceptional for two types of ice cube sizes and plenty of room for storage. Also I love the pitcher that it comes with. I love the sleek look of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flex drawer. Everyone loves the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice in my kitchen. I also love the autofill pitcher function. I wish they used more glass instead of plastic in the interior, but overall its very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigator it everything i want it but the ice maker can be a bit difficult but once you know what to do it is fine perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We have had it for about 3 weeks now and I love the two ice compartments and the water dispenser.

    I would recommend this to a friend