Customer Ratings & Reviews
- Model:
- RF23BB860012AA
- |
- SKU:
- 6493532
Customer reviews
Rating 4.7 out of 5 stars with 1081 reviews
(1,081 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the beverage center, ice maker, and ample space of the BESPOKE refrigerator. Many appreciate the stylish design and quiet operation, while also noting the effective temperature control. However, some users mention that fingerprints are noticeable on the stainless steel finish and that the white color may appear slightly grayish. A few also expressed concerns about the depth and long-term reliability.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No ice no water
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator, but the ice maker and the water station do not work, this is the third time of me complaining!
This review is from Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Custom Panel Ready
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you leaving this review, FernT. Let's go ahead and check the details needed.
There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. Please see these links for details.
Autofill water pitcher doesn't fill - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01201488/
Automatically fill your water pitcher in your Samsung fridge
https://www.samsung.com/us/support/answer/ANS00062328/
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Use the Samsung BESPOKE refrigerator Beverage Center
https://www.samsung.com/us/support/answer/ANS00088582/
A few factors can cause an ice maker not to work. If the ice maker appears not to be making any or enough ice, low water pressure or a faulty water filter may be to blame. Please see these links for assistance.
Ice maker is not working - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Ice maker is not working properly | Samsung US
https://www.youtube.com/watch?v=rArwTN_yhCc
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker
https://www.samsung.com/us/support/troubleshooting/TSG01207806
How to maintain the ice maker in your Samsung refrigerator | Samsung US
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145077056) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille




























