Customer Ratings & Reviews
- Model:
- RF23BB8900QKAA
- SKU:
- 6584401
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and sleek design of the BESPOKE refrigerator. Many appreciate the convenience of the water dispenser and the generous storage space. While the refrigerator boasts numerous features and size options, some customers have noted that the glass surface is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water dispenser
Awesome fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The two ways for water and ice feature is great!
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an absolutely very good refrigerator I recommended
I would recommend this to a friend - Pros mentioned:Design
Great price with too many features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the coolest fridge I have ever seen…
I would recommend this to a friend - Pros mentioned:Water dispenser
Great Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge. The beverage center is our favorite
I would recommend this to a friend - Pros mentioned:Storage space
All that
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, beautiful, best ever, enjoy, plenty of space.
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast friendly service. I would definitely recommend.
I would recommend this to a friend- Pros mentioned:Overall performance
Good service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hood service.i would recommend this product. Thanks
I would recommend this to a friend Awesome refrigerator that has all smart options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and very good size for a family of 5
I would recommend this to a friendBespoke French Door Family Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the counter depth to fit flush. It is a smaller by just about a couple inches all around however overall this is a great size. The capacity inside fits a lot of stuff. I like the extra drawer for extra fridge/freezer space.
I would recommend this to a friendthe best so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the best fridge that I bought so far is one of the most intelligent and better and accurate for us. My wife loves it. I love it my kids love it too. It’s a great.  piece of machinery. The software is very nice very accurate. 
I would recommend this to a friendThe best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! I can’t do anything without music especially that I’m always in the kitchen this fridge has saved me! One win for the hubby :)
I would recommend this to a friendDo not purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge a little over 1 year ago and homelink screen is no longer working on the right side. Failed to purchase extended warranty due to thinking my home warranty would cover it but they dont. Samsung wants over $200 to just go out and it could cost up to $2k to fix. Do not recommend this. At least it still cools
No, I would not recommend this to a friendNo panels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn’t come with panels… it looks really awful from the one in the picture. Other than that it’s big… 4 days after delivery started turning off by itself . I am so disappointed I put so much money into this and half fridge. The 3 start is even for the geek squad otherwise for this item I would have giving them O
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Precious,
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.
The panels will have to be purchased separately to tailor fit the color and design of your kitchen.
The Full Hub screen will go dormant/off when it’s not in use. Users, however, can adjust the screen duration time via the settings if they want it to run longer before it times out.
I have shared Samsung links below that will help resolve the Family Hub from turning off.
https://www.samsung.com/us/support/answer/ANS00083932/
https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-control-panel-or-screen-is-blank
I have also shared the user manual link below. Please access the link and turn to page 73 for additional steps if needed.
https://downloadcenter.samsung.com/content/UM/202203/20220310114639753/FDR_RF8000B_F-hub_DA68_04402F_01_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144492194
Leo
- Pros mentioned:Features
Great Features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!! I am loving the new refrigerator with all the extra features!!
I would recommend this to a friend - Pros mentioned:Overall performance
New Unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product looks good, functions well, and installation was quick.
I would recommend this to a friend Never thought an appliance would bring me joy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had an appliance I love so much. The beveage center , ice and middle drawer coupled with the fun technology makes it amazing.
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge, but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge, however, we received it with dents on the open side so we were very disappointed as we have been w/o a fridge for months. I gave an average rating because while this was disappointing to see the dents, the fridge was everything we were hoping for.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
Ticket number: 1144765170
^Rainly
Pricing is all over the place
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have come with any panels, i had to pay for the panels an extra $300 on top of an already expensive item. And pricing fluctuates too much from place to place. I also had to wait over a month to receive it. We will see how it works over time.
No, I would not recommend this to a friendOnly buy if you have a Samsung device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge itself is nice. We don’t have a Samsung account so it took a while to get the screen connected to wifi and set up. The biggest issue so far is the fact that the price increased overnight due to a sale that wasn’t being advertised anywhere.
I would recommend this to a friendAdd at least 1/2 Inch to overall height.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig! No complaints. If you are installing it into custom counter sink area, add at least another 1/2 inch to the overall height for the electronics & waterline plastic protective cover on the top front of the refrigerator.
I would recommend this to a friend