Customer Ratings & Reviews
- Model:
- RF23BB8900QKAA
- SKU:
- 6584401
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and sleek design of the BESPOKE refrigerator. Many appreciate the convenience of the water dispenser and the generous storage space. While the refrigerator boasts numerous features and size options, some customers have noted that the glass surface is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Counter depth refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow very nice refrigerator. Would recommend definitely
I would recommend this to a friendMust have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Roomy and the tv is awesome while I’m in the kitchen.
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Love the ice amd water features. Great adjustable shelving.
I would recommend this to a friendExcellent unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! We love it! They delivered it on time and was easy to install
I would recommend this to a friendFreezer is always frosty
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is huge. It is great for all the bells and whistles. The freezer constantly has frost. The TV feature is useless unless you have all Samsung products to work with together
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand how you may be feeling. Allow us to help you for the refrigerator's betterment, SaraL.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
To rectify the freezer's cooling efficiency, we recommend following the guide below.
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147050271, to help our team pull up your information.
Have a great day!
^Chrystel
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, really fun to use, my daughter loves the fridge!
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I am enjoying my flavored water and it’s a must buy
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice refrigerator with great glass panels that are easy to clean
I would recommend this to a friendModern and Sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern and sleek. Make sure to meause your cabnitary before hand.
I would recommend this to a friendA must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek style and all the options that come along with it!
I would recommend this to a friendBESPOKE PANELES
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the refrigerator without panels, they should specify better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bejamin,
We appreciate your patience in dealing with the situation you're having right now with your Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Family Hub.
Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
I verified that the fridge does not come with panels and needs to be purchased separately.
You can contact our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for any feedback regarding the retailer page for the fridge.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144730007
Have a great day.
^Charles
Samsung bespoke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it … better then expected. Easy to use. Easy to clean.
I would recommend this to a friendAwesome Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best purchase I’ve made for my house!
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good experience while purchasing my appliances
I would recommend this to a friend- Pros mentioned:Storage space
A purchase you wont regret!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE just in LOVE. Advanced appliance on another level. With every accommodation available. The space, color, finish, smart hub and beauty of this refrigerator is above all and any
I would recommend this to a friend Barker’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, high tech just need to learn how to use all of it features.
I would recommend this to a friendNice product for a price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good product so far, I only had this for a week! So far it’s good
I would recommend this to a friendGreat looking…ice machine hasn’t worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Today 5/2. Ice machine hadn’t worked and it was installed 4/10. Geek squad can’t out twice. Now I’m waiting for Samsung to arrive. I think I’m 95% ready to return it for some other fridge. Except my wife Loves the tv screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chetc, we understand the importance of a working ice maker. We want to speak with you to provide you with an update on your service technician.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148992088) to help our team pull up your information.
Have a great day.
^Camille
Bad Delivery Service, Terrible Scheduling.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery crew was three hours early then there schedule time frame, The driveer called me when he was at the house, no one was home. y contractor working on thebhouse was 10 minutes away so i asked the driver if he could wait and said not a problem but when my contactor showed up the delievery drive took off without even taking with and i was given some sorry excuse, very un professional service. N
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we want for our customers. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
DONT BUY THIS ITEM UNLESS YOU HAVE MONTHS TO WAIT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to give a review, but i have no idea how this unit performs yet, since i purchased this 1 month ago i have yet to hear from Samsung about the exterior panels that were promised at purchase. Honestly getting pretty upset off with a refirdgerator sitting in the garage waiting to be installed with no confirmation on when panels will arrive...
No, I would not recommend this to a friend